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Housing Advice and Assessment Officer
2 months ago
Job description
Directorate: Adult Care, Housing & Public Health
Permanent, full time, 37 hours per week.
We have a full time Housing Advice and Assessment Officer position within the Housing Advice and Assessment Team based in Key Choices at Riverside House.
The successful applicant will offer a range of professional housing advice to assist customers with their housing circumstances. The role includes advising customers on their Housing Options in relation to their circumstances which covers a wide range of scenarios including prospective homelessness, overcrowding, and medical need.
The team works on a rota basis to deliver telephone, written, electronic, face to face advice at Riverside House in Rotherham. The team responds to enquiries from customers, ward members and members of parliament. The role of Housing Advice Officer is very varied and interesting.
Excellent communication skills are needed for this role and you should have substantial experience of working with vulnerable people within a customer focused service delivery organisation.
- Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our _website_._
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