Hybrid Inbound Customer Service Advisor

4 weeks ago

Salford, United Kingdom Bridge of Hope Full time

**Location**: Manchester (Onsite training for 3 weeks, followed by remote work from home)

**Job Type**: Full-time (37.5 hours per week)
**Rate of Pay**: £10.42 per Hour (Weekly Pay)
**Duration**: 12-week Temp to Perm Opportunity
Are you tired of commuting to the office every day? Do you dream of escaping morning traffic and evening rush hours? We have the perfect opportunity for you Join our team as a Customer Service Advisor and enjoy the flexibility of working from the comfort of your own home after an initial 3-week onsite training in Manchester.

**Key Responsibilities**:
**Inbound and Outbound Calls**: Handle customer inquiries, concerns, and requests through both inbound and outbound calls.
**First Point of Contact**: Be the initial point of contact for customers, ensuring positive and professional interactions with excellent listening skills.
**Training**: Complete a comprehensive three-week training program onsite in Manchester to gain a strong understanding of processes, systems, and customer service protocols.
**Remote Work**: Transition to a homeworking setup after the initial training period, utilizing provided equipment to continue delivering exceptional customer service from home.
**Working Hours**: Adhere to established working hours between 8:00 AM and 6:15 PM, Monday to Friday.
As a Customer Service Advisor, you will be dealing with customer queries related to Disability Living Allowance (DLA), specifically new claims and mandatory reconsiderations. This involves managing customer expectations, requesting additional evidence, and providing explanations of DLA entitlement conditions.

**Requirements**:

- Previous customer service experience is advantageous but not mandatory.
- Excellent communication skills, both verbal and written, alongside excellent listening skills.
- Ability to adapt and learn quickly in a dynamic environment, meeting individual and team targets.
- Strong problem-solving skills and a customer-focused mindset.
- Resilience and the ability to work in a fast-paced, high-pressure team environment.
- Basic DBS Clearance and Full Employment History.

**Benefits**:

- Competitive rate of pay.
- Equipment provided for remote work.
- Fun and supportive work environment.
- Exclusive access to Adecco Associate Benefits, including retail and leisure discounts, and Mental Health support.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

  • Customer Service Advisor

    3 days ago

    Salford, United Kingdom Search Consultancy Full time

    **Customer Service Advisor - £22,000 to £26,000 DOE - Monday to Friday (work 1 Saturday in every 3) - Hybrid working (1 day in the office - Salford - Free Parking!** **Salary**:£22,000 to £26,000DOE **Address**:Salford **Hours**:Monday to Friday (Work 1 Saturday in every 3) Office hours 8am until 8 pm weekdays - 9am - 4pm on a Saturday! (37.5 Hours...

  • Customer Service Advisor

    1 week ago

    Salford, United Kingdom Search Consultancy Full time

    **Customer Service Advisor - £22,000 to £26,000 DOE - Monday to Friday (work 1 Saturday in every 3) - Hybrid working (1 day in the office - Salford - Free Parking!** **Salary**:£22,000 to £26,000** **DOE **Address**:Salford **Hours**:Monday to Friday (Work 1 Saturday in every 3) Office hours 8am until 8 pm weekdays - 9am - 4pm on a Saturday! (37.5...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom NOBUL RESOURCING SOLUTIONS LIMITED Full time

    Customer Service Advisor Salford Quays (Hybrid) £24,500 + Excellent benefits package A global, industry leading business is recruiting for an Customer Service Advisor. The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity. This hybrid role combines home working with their incredible...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom Interaction Recruitment Full time

    £11.44 per hour  Must be fully flexible Monday to Sunday 6am-10pm 35 hours per week with optional overtime  Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom Interaction Recruitment Full time

    £11.44 per hour Must be fully flexible Monday to Sunday 6am-10pm35 hours per week with optional overtime Based in Manchester (Media City)We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom Interaction Recruitment Full time

    £11.44 per hour Must be fully flexible Monday to Sunday 6am-10pm35 hours per week with optional overtime Based in Manchester (Media City)We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised...

  • Customer Service Advisor

    1 month ago

    Salford, United Kingdom Bridge of Hope Full time

    ** Job Title**: Customer Service Advisor **Salary**: 23,000 per annum **Location**: Salford **Hours**: 09:00am - 17:30pm (37.5 hours per week) 1 hour lunch break **Do you have experience of working within a customer service environment? Are you looking for a role within a fast paced office setting? The Recruitment Co. are currently recruiting for one of...

  • Customer Service Executive

    2 weeks ago

    Salford, United Kingdom NOBUL RESOURCING SOLUTIONS LIMITED Full time

    Customer Service Executive Salford Quays (Hybrid) £24,500 + Excellent benefits package A global, industry leading business is recruiting for an Customer Service Advisor. The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity. This hybrid role combines home working with their...

  • Customer Service Advisor Lettings

    6 days ago

    Salford, United Kingdom Cobalt Recruitment Full time

    **Customer Service Advisor (Lettings)** **Based Salford** **Competitive Salary** A new position with one of the UK's leading Build to Rent operators will be based in Salford. The company have won several awards and have gone from strength to strength with a real focus on the Private Rented Sector. They are proud of what they do, howwell they do it and of...

  • Customer Service Advisor

    1 month ago

    Salford, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Insurance business, based in Salford Quays. You will be working within the claims team, being the first point of contact for customers, assisting customers with insurance policiesand processing claims. **Client Details** Our client are a well established Insurance business...

  • Customer Service Advisor

    7 days ago

    Salford, United Kingdom Cobalt Recruitment Full time

    Location: Salford, Salford - Sector: Real Estate & Property Services, Residential Real Estate - Job type: Permanent - Salary: Negotiable - Job ref: JN -012023-78854_1673268112 - Published: 09 January 2023 - Expiry date: 10 March 2023 - Start date: ASAP **Customer Service Advisor (Lettings)** **Based Salford** **Competitive Salary** A new position with...

  • Customer Service Advisor

    1 month ago

    Salford, United Kingdom City Recruitment Services Full time

    **Job Title: Customer Service Advisor - Spanish & English Speaking** **City Recruitment Services **is representing you to **BLS International**. We assist BLS for HR & Payroll services. We ensure that BLS experiences outstanding services from us. BLS would like to invite passionate Spanish & English speaking **Customer Service Advisor** to work with BLS....

  • Advisor Support

    1 month ago

    Salford, United Kingdom Search Consultancy Full time

    **Address**:Salford **Hours**:Monday to Friday (Work 1 Saturday in every 3) Office hours 8am until 8 pm weekdays - 9am - 4pm on a Saturday! (37.5 Hours per week) **Training - **6 weeks onsite/Monday - Friday/9am to 5pm **Package for the Customer Service Advisor** - Competitive Salary - Hybrid working - 1 day in the office per week after training - 25 days...

  • Customer Service Advisor

    1 month ago

    Salford Quays, United Kingdom NOBUL RESOURCING SOLUTIONS LIMITED Full time

    **Customer Service Advisor** **Salford Quays (Hybrid)** **£23,000 - £25,000 + Excellent benefits package** A global, industry leading business is recruiting for an Customer Service Advisor. The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity. This hybrid role combines home...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom Search Consultancy Full time

    Customer Service | Salford **Salary**: £22k - £26k DOE 28 Days Annual Leave + Public Holidays Hybrid Working from Week 1! Start Date: 27th February Do you want to work for a market-leading financial services organisation with no credit check required? Do you want to deliver real benefits to society? Our client is looking for a number of Customer Service...

  • Customer Service Advisor

    7 days ago

    Salford Quays, United Kingdom Bupa Full time

    Customer Service Advisor - Homeworking £23,000 basic salary Potential to increase up to £26,000 in 18 months, dependant on individual performance. Permanent - Full time 37.5 hours per week Shifts between 8am - 8pm Mon-Fri, 1 in 4 Saturdays 8am - 4pmJOIN OUR HEALTHCARE HEROES Bupa is the UK’s biggest health insurance provider. We are a family of...

  • Customer Relations Advisor

    5 days ago

    Salford, United Kingdom RRG Group Full time

    **RRG Group** * About RRG Group* From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the...

  • Customer Relations Advisor

    3 days ago

    Salford, United Kingdom The RRG Group Ltd Full time

    From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and agenuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many...

  • Customer Service Advisor

    1 month ago

    Salford, United Kingdom Couser Roberts Associates Ltd Full time

    Westwood Recruitment are currently looking to recruit 2 x Customer Service advisers to work in Manchester City Centre. Duties include working on live chat systems for a establish travel company. dealing with inbound live chat via the web site. Full training will be provided. contact us or send CV for more information. **Salary**: £23,000.00 per...

  • Customer Service Advisor

    2 months ago

    Salford, Salford, United Kingdom Walters People Full time

    Customer Service AdvisorSalary: £ £24000Location: ManchesterKeywords: Customer Service, Advisor, ManchesterCustomer Service AdvisorSalary: £ £24000Location: ManchesterKeywords: Customer Service, Advisor, ManchesterOur client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team in Manchester. This role offers an excellent...