Customer Service Advisor

1 month ago

Salford, United Kingdom Interaction Recruitment Full time
£11.44 per hour 
Must be fully flexible Monday to Sunday 6am-10pm
35 hours per week with optional overtime 
Based in Manchester (Media City)
We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train
Role:
We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Breakdown team. This role will see you dealing with customers who are calling to report a vehicle breakdown and are seeking RAC assistance. Your role will see you beig their first point of contact, ensuring customer safety and taking all necessery details for an RAC patrol to be deployed:
-Answering inbound calls from customers experiencing a vehicle breakdown
-Answering any customer questions and providing high levels of customer service
-Taking details of breakdown including location and processing intot he RAC system
-Keeping the customer updated at all times
Requirements:
To work in the RAC Breakdown department, we are looking for people who have exception Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered:
-Previous customer service experience (essential)
-Excellent timekeeping and punctuality (essential)
-Excellent communication skills (essential)
-Professional telephone manner (essential)
-Call centre experience (useful)
INDCCP

  • Customer Service Advisor

    7 days ago

    Salford, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Salford, Manchester** - Excellent working patterns - Great work culture - 4 week temp role with the possibility of being made perm - Close to main transport links As a** Temporary Customer Service Advisor **you will be responsible for first line customer queries in relation to their account, ensuring each customer receives a...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom Hire-online Full time

    We’re recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175) **Customer Service Advisor benefits**: - 25 days holiday, increasing through length of service, with option to buy or sell - Bupa health insurance - An enhanced pension plan and life insurance - Monthly performance-based bonus of up to...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175) **Customer Service Advisor benefits**: - 25 days holiday, increasing through length of service, with option to buy or sell - Bupa health insurance - An enhanced pension plan and life insurance - Monthly performance-based bonus of up to...

  • Customer Service Advisor

    2 weeks ago

    Salford, Salford, United Kingdom Hire-online Full time

    We're recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175)Customer Service Advisor benefits: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance An enhanced pension plan and life insurance Monthly performancebased bonus of up to £17 Discounted access...

  • Customer Service Advisor

    4 weeks ago

    Salford, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be responsible for first line customer queries in relation to their utilities, ensuring each customer receives a professional and friendly service. **Client Details** Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every...

  • Customer Service Advisor

    3 weeks ago

    Salford, United Kingdom Page Personnel Full time

    Opportunity to work for a leading financial services business - Excellent benefits **About Our Client**: Our client are a well established financial services business based in Salford, they are currently going through a period of growth and are looking for a Customer Service Advisor to join their team. Our client offers great career progression, competitive...

  • Customer Service Advisor

    1 month ago

    Salford, United Kingdom Search Consultancy Full time

    **Customer Service Advisor - £22,000 to £26,000 DOE - Monday to Friday (work 1 Saturday in every 3) - Hybrid working (1 day in the office - Salford - Free Parking!** **Salary**:£22,000 to £26,000DOE **Address**:Salford **Hours**:Monday to Friday (Work 1 Saturday in every 3) Office hours 8am until 8 pm weekdays - 9am - 4pm on a Saturday! (37.5 Hours...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom The Rec Con Full time

    **Customer Service Advisor - Salford, Manchester** Up to 22,000 per annum 09:00am - 17:00pm (Monday to Friday) **The Role of Customer Service Advisor** - Processing and management of all incoming customer orders, requests for information or new product sourcing, delivery discrepancies and credits - Proactive account management of customers alongside the...

  • Customer Service Advisor

    3 weeks ago

    Salford, United Kingdom Four Recruitment Limited Full time

    **Customer Service Advisor - Full-Time, Permanent** **Location**: Worsley **Salary**: £22-23k DOE **What's in it for you?** - 20 days annual leave + 8 Bank Holidays - Excellent pension contribution of 8% employer and 1% employee - Company discounts - On site car park - The opportunity to work within a friendly and supportive team environment A large,...

  • Customer Service Advisor

    2 weeks ago

    Salford, Salford, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be responsible for first line customer queries in relation to their utilities, ensuring each customer receives a professional and friendly service.Client DetailsOur client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals...

  • Customer Service Advisor

    2 weeks ago

    Salford, Salford, United Kingdom The Recruitment Source Full time

    We're recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175)Customer Service Advisor benefits: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance An enhanced pension plan and life insurance Monthly performancebased bonus of up to £17 Discounted access...

  • Customer Service Advisor

    3 weeks ago

    Salford, United Kingdom Leaders Romans Group Full time

    **Job Title**: Customer Service Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**: Base and Commission **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm **Brand**: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes...

  • Customer Service Advisor

    3 weeks ago

    Salford, United Kingdom Leaders Romans Group Full time

    **Job Title**: Customer Service Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**: Base and Commission **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu. **Brand**: LRG are an award-winning national property company, who are going through exciting periods of...

  • Customer Service Advisor

    4 weeks ago

    Salford, United Kingdom Page Personnel Full time

    Temporary to permanent opportunity - Great working patterns and work culture **About Our Client**: Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Service Advisor will be working in a brand new state-of-the-art office, based in...

  • Customer Service Advisor

    4 weeks ago

    Salford, United Kingdom Page Personnel Full time

    Great working patterns and team environment! - Immediate start! **About Our Client**: Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and...

  • Customer Service Advisor

    3 weeks ago

    Salford, United Kingdom Page Personnel Full time

    Temp to perm opportunity! - Great working environment! **About Our Client**: Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a...

  • Customer Service Advisor

    3 weeks ago

    Salford, United Kingdom Leaders Romans Group Full time

    **Job Title**: Customer Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**:£25,000 OTE uncapped. **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu. **Brand**: LRG are an award-winning national property company, who are going through exciting periods of...

  • Customer Service Advisor

    2 weeks ago

    Salford, Salford, United Kingdom Search Consultancy Full time

    Customer Service Advisor - £22,000 to £26,000 DOE - Monday to Friday (work 1 Saturday in every 3) - Hybrid working (1 day in the office - Salford - Free ParkingSalary:£22,000 to £26,000DOEAddress:SalfordHours:Monday to Friday (Work 1 Saturday in every 3) Office hours 8am until 8 pm weekdays - 9am - 4pm on a Saturday (37.5 Hours per week)Training -6 weeks...

  • Customer Service Advisor

    7 days ago

    Salford, United Kingdom Page Personnel - UK Full time

    4 week temp role with the possibility for extension - Weekly pay & Immediate start **About Our Client**: Our client is a well-known property provider business that values customer centrcity. They seek new ways to increase customer growth and support every individuals needs. The Temporary Customer Service Advisor will be working in a brand new...

  • Customer Service Advisor

    4 weeks ago

    Salford, United Kingdom Page Personnel - UK Full time

    Great working patterns and team environment! - Immediate start! **About Our Client**: Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and...