Client Care Representative
5 months ago
We are looking for part and full time friendly Client Care Representatives in our busy, customer-focused veterinary practices based in Chesham and Chalfont St Giles.
We are a thriving practice with an excellent reputation in our local community and pride ourselves on our impeccable customer care.
This role is fast-paced and fun with no working day the same so we are looking for calm and committed individuals who enjoy a challenge and work well under pressure.
Main responsibilities of the role include but are not limited to:
- Liaising with the clients and the clinical staff to provide 5-star customer care
- Meeting and greeting clients with professionalism
- Booking appointments and diary management
- Taking payment for services and products
- Managing cash and end of day banking
- Cleaning and preparing rooms for consultations
- Opening and closing the practice
The role offers a generous salary and holiday package, a paid day off for your birthday, paid overtime, paid lunch breaks, and further learning and development is actively encouraged.
These roles consisting of set hours per week plus working 1 weekend in 4 (full time) or 1 Saturday morning in 2 (part time).
**Who are we?**
The Wheelhouse Veterinary Centre is owned by IVC Evidensia and led by our own in-house management team. We have had the privilege of caring for small animals in the local community for 60 years.
All of our team members share the same passion to provide our clients and their pets with the best care and service possible.
We are all animal lovers and pet owners who take great pride in treating pets as if they are our own.
**Job Type**: Permanent
**Salary**: £11.44 per hour
Expected hours: 18 - 40 per week
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
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