Customer Onboarding Specialist
5 months ago
**About Us**
Here at Culligan UK Limited we have developed a culture of putting our customers at the heart of everything we do and that’s been the engine that has driven us to becoming the UK’s leading specialists at providing drinking water solutions. We're looking for friendly and enthusiastic individuals to join us as a Customer Onboarding Specialist.
**The Role**:
We are looking for Customer Onboarding Specialists to join our team at Wolverhampton Science Park. You'll work closely with customers to understand their needs and guide them through our onboarding process. You'll be the go-to person for customers, ensuring they have a smooth transition to our business and know how to make the most of their account.
Processing customer orders on behalf of our internal and field sales teams. Raising delivery and installation work orders, keeping the customer updated regarding the status of their order, liaising with our planning team to book engineers in
**Requirements**:
**Desirable**:
- 2+ years of customer experience in either a call centre or customer facing environment
- Excellent communication and problem-solving skills.
- Ability to work well independently and in a team.
- Microsoft 365 experience
- Good computer skills
**Core business hours**: Monday to Friday 08.45 - 17.00
**Benefits**
- 23 days' holiday + Bank Holidays - increasing with long service (pro rata)
- Christmas holiday shut down
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Enhanced Paternity & Maternity benefits
- Shopping discounts via Perks for Work scheme
- 24 hours access to Employee Assistance Programme + Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
- Business casual dress code
- Bonus Schemes and incentives
- Newly refurbished offices
- Hybrid working opportunities may be available
**Equal Opportunities**
Culligan UK are an equal opportunities employer, and we are passionate about creating an open and inclusive environment across our business.
-
Onboarding Coordinator
1 week ago
Wolverhampton, Wolverhampton, United Kingdom Active Care Group Full timeGrow Your Career with Active Care GroupWe are a leading provider of complex care, dedicated to improving people's lives by providing the best quality care tailored for individual needs.About the RoleOur Onboarding Team is looking for an experienced Onboarding Administrator to join our friendly and supportive team. As an Onboarding Administrator, you will be...
-
Wolverhampton - Onboard Customer Service Assistant
7 months ago
Wolverhampton, United Kingdom Avanti West Coast Full timeJob Title: **CSA On Board** Location: **Wolverhampton** What is the purpose of this job?** To deliver excellence in customer service and hospitality to our onboard passengers ensuring that they have the very best journey experience with Avanti West Coast. **_What Skills do I need?_** - The ability to provide a consistently high level of performance and...
-
HR/onboarding Administrator
6 months ago
Wolverhampton, United Kingdom Active Care Group Full time**Come and join the UK’s 4**th** largest independent provider in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.** Due to growth, we'd like you to join us as a Onboarding Administrator at our Support Offices in Albrighton. Active Care Group is the UK's leading provider of...
-
Compliance / Onboarding Administrator
5 months ago
Wolverhampton, United Kingdom Active Care Group Full time**Come and join the UK’s 4**th** largest independent provider in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.** We have an amazing opportunity for a Compliance / On-boarding Administrator with excellent customer service skills to join our friendly and supportive On-boarding...
-
Onboarding Administrator
1 week ago
Wolverhampton, United Kingdom Active Care Group Full timeCome and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.Our On-Boarding Team is growing! Due to the growth of the business our On-Boarding Team in Albrighton is growing and we have 2 new opportunities for experienced...
-
Onboarding Administrator
1 week ago
Wolverhampton, United Kingdom Active Care Group Full timeCome and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.We have an opportunity for an experienced administrator with strong customer service skills to join us. This is an amazing time to join the team as along with the growth of...
-
Human Resources Specialist
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: HR AdvisorJob Summary: We are seeking an experienced HR Advisor to join our team at Hays Specialist Recruitment Limited. The successful candidate will provide proactive and professional HR support to our clients, ensuring a smooth and efficient HR service.Key Responsibilities:Assist the HR Manager and HR Director with the day-to-day running of the...
-
Senior Customer Service Coordinator
3 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full timeSenior Customer Service Coordinator OpportunityHays Specialist Recruitment Limited is seeking a highly skilled Senior Customer Service Coordinator to join their team in Wolverhampton. As a Senior Customer Service Coordinator, you will be responsible for providing exceptional administrative support to the helpdesk and operations team, ensuring clients receive...
-
Customer Support Executive
6 months ago
Wolverhampton, United Kingdom Culligan UK limited Full time**About Us** Here at Culligan UK Limited we have developed a culture of putting our customers at the heart of everything we do and that’s been the engine that has driven us to becoming the UK’s leading specialists at providing drinking water solutions. **Hours of work**:Saturday and Sunday 0800-1800 (19 hours) **The Role**: **Customer Onboarding...
-
Human Resources Specialist
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: HR AdvisorJob Description:We are seeking a highly skilled and experienced HR Advisor to join our team at Hays Specialist Recruitment Limited. As an HR Advisor, you will be responsible for providing proactive and reactive HR support to our clients, ensuring a smooth and efficient HR service.Key Responsibilities:Assist the HR Manager and HR Director...
-
Wolverhampton, Wolverhampton, United Kingdom Eurofins UK Food Testing Full timeJob OverviewWe are seeking a skilled Customer Service Specialist to join our team at Eurofins UK Food Testing. As a key member of our commercial activities, you will be responsible for ensuring our core customer systems are up-to-date and our processes align with local policies.Key Responsibilities:Administer our CRM system, guaranteeing it remains...
-
Senior Customer Experience Specialist
2 days ago
Wolverhampton, Wolverhampton, United Kingdom New Street Consulting Group (NSCG) Full timeJob OverviewWe are seeking a Senior Customer Experience Specialist to join our client's customer success centre in Wolverhampton. Our client is a market leader in their field, with a strong focus on ESG governance.The ideal candidate will have experience in driving process improvements and developing sustainable change within organisations. They will work...
-
Senior Procurement Specialist
3 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Cedar Full timeCedar is seeking a Senior Procurement Specialist to facilitate the NPI process on new launches. The ideal candidate will have experience in automotive procurement, onboard potential suppliers, and collaborate with R&D, engineering, and product development teams.Key ResponsibilitiesDevelop and implement procurement strategies to meet business objectivesManage...
-
Magento Support Specialist
4 days ago
Wolverhampton, United Kingdom CV-Library Full timePoolhall Recruitment are recruiting for a remote magento support specialist in the Wolverhampton area. Benefits: * Flexible working hours * Staff lunches, outings and team activities * Staff room includes pool table, Netflix, games console, drinks fridge and treats * Dedicated parking place * Full support and funding for personal development...
-
Strategic Customer Retention Specialist
1 week ago
Wolverhampton, Wolverhampton, United Kingdom New Street Consulting Group (NSCG) Full timeJob SummaryNew Street Consulting Group (NSCG) is seeking a highly skilled Strategic Customer Retention Specialist to join their team in Wolverhampton. This role offers an exciting opportunity to drive growth and improve customer retention for a leading B2B brand.About the RoleThis interim assignment requires a hybrid professional with expertise in both...
-
Customer Relations Specialist
5 months ago
Wolverhampton, United Kingdom OSB Group Full timeAbout the team: The Customer Relations team handle complaints for the OSB group in line with the Financial Conduct Authority regulations to ensure complaints are addressed fairly and accurately. We have teams based in both Wolverhampton and Chatham that support our lending and savings. This role would support customer complaints across our lending brands...
-
Customer Service Specialist
2 days ago
Wolverhampton, Wolverhampton, United Kingdom Bromford Full timeJob OverviewWe are seeking an experienced Customer Service Specialist to join our team as a Benefits Expert. If you have a passion for delivering exceptional customer service and have experience working in benefits, housing income or a related area, we would love to hear from you.
-
Customer Experience Specialist
6 months ago
Wolverhampton, United Kingdom SI Group Full timeWe are seeking a dedicated and proactive Customer Experience Specialist to join our team at the Four Ashes site. As a key member of our team, you will be responsible for ensuring responsive, efficient, and accurate customer order management, from receipt to billing, while also maintaining essential customer data within our ERP system. **Key...
-
Vulnerable Customer Support Specialist
4 weeks ago
Wolverhampton, Wolverhampton, United Kingdom OSB Full timeAbout the Role: The Financial Support Team at OSB are dedicated to supporting customers who are experiencing financial difficulties. We focus on delivering tailored outcomes for customers who are struggling with their mortgage payments. Our team is passionate about doing the right thing for customers and ensuring that we meet all of our obligations. Key...
-
Sales and Customer Portfolio Manager
2 weeks ago
Wolverhampton, Wolverhampton, United Kingdom Rubix Full timeJob DescriptionRubix is the largest supplier of industrial maintenance & distribution network in Europe, with a turnover of €2.2 billion and presence in 23 countries. We are seeking a highly motivated and skilled Sales and Customer Portfolio Manager to join our team.The purpose of this role is to manage and grow our transactional customer portfolio. Key...