Compliance / Onboarding Administrator

3 months ago


Wolverhampton, United Kingdom Active Care Group Full time

**Come and join the UK’s 4**th** largest independent provider in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.**

We have an amazing opportunity for a Compliance / On-boarding Administrator with excellent customer service skills to join our friendly and supportive On-boarding Team at our Albrighton office which is right next to the train station or if you are driving we have free onsite parking

Active Care Group is the UK's leading provider of complex care. We place people at the heart of everything we do, improving people’s lives by providing the best quality care tailored for individual needs.

**What you'll be working**:
37.5 hours per week, Monday to Friday (Flexischeme)

**What you'll be doing**:

- Produce formal offer letters and contracts
- Upload documentation to the relevant HR
- Assist with compiling required information for new starter payroll
- Keep in regular contact with Line Managers, keeping them up to date on the progress of new starters for their service
- Provide accurate and timely updates and reports where required and work proactively to meet all targets and SLAs
- Carry out general administration tasks for department, for example, accepting deliveries, telephone answering, and manage the Onboarding team inbox
- Process contractual changes in line with company policy
- Undertake other activities from time to time to support the wider team, Onboarding Manager or Senior Onboarding Administrator

**What you'll have**:

- Excellent Communication and Customer Service skills
- Previous experience of working in an administration role is essential, it would be an advantage if this was within a Recruitment or Care setting
- Knowledge of pre-employment checks within the care sector would be an advantage
- Ability to work to strict timelines and meet KPIs
- Comfortable working in a high volume and fast paced office environment

**What to look forward to**:

- 25 days plus bank holidays
- Birthday off
- Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
- Active Reward App giving discounts and savings on your weekly shop
- Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
- A Nest Personal Pension account
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
- We recognise outstanding Active Behaviours via the Active Awards programme
- Enhanced Sick & Maternity Pay benefits
- Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
- and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group.



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