Neighbourhood Services Officer
6 months ago
Job description
We are looking for someone with the experience and skills to join our team as a Neighbourhood Services Officer.
**About the role**
This role is an exciting opportunity to join our Neighbourhood Services Team, providing support to the Waste Services, Highways and Streetscene teams.
The role will suit someone who is an expert multi-tasker, able to prioritise effectively, and have good time management skills as work is often to deadlines. We want a team player who can adapt easily to changing needs and priorities.
Duties and Responsibilities include:
- To provide administrative support and management information to all teams within Neighbourhood Services and Highways.
- To form a part of the Neighbourhood Services Customer hub, keeping accurate records, providing information to each team, recording actions taken and providing customer feedback if required.
- To provide coordination between the teams and to ensure that quality and consistency are provided across the service
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work **Together** as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive **Efficiency** - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be **Ambitious** - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way
**Make a Difference** to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
**About you**
You will have:
- Experience of working in an office environment, with knowledge of finance systems.
- Experience of using a computer, (ideally including Oracle financials, Excel, Word, Outlook and PowerPoint)
- Team working experience
**Our offer**
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
- Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
- Free Parking at the Bennet Road Office
**Closing Date: 26 June 20204**
**Interview Date: To be confirmed
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