Neighbourhood Services Officer

6 months ago


Reading, United Kingdom Reading Borough Council Full time

Job description

We are looking for someone with the experience and skills to join our team as a Neighbourhood Services Officer.

**About the role**

This role is an exciting opportunity to join our Neighbourhood Services Team, providing support to the Waste Services, Highways and Streetscene teams.

The role will suit someone who is an expert multi-tasker, able to prioritise effectively, and have good time management skills as work is often to deadlines. We want a team player who can adapt easily to changing needs and priorities.

Duties and Responsibilities include:

- To provide administrative support and management information to all teams within Neighbourhood Services and Highways.
- To form a part of the Neighbourhood Services Customer hub, keeping accurate records, providing information to each team, recording actions taken and providing customer feedback if required.
- To provide coordination between the teams and to ensure that quality and consistency are provided across the service

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work **Together** as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive **Efficiency** - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be **Ambitious** - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way

**Make a Difference** to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

**About you**

You will have:

- Experience of working in an office environment, with knowledge of finance systems.
- Experience of using a computer, (ideally including Oracle financials, Excel, Word, Outlook and PowerPoint)
- Team working experience

**Our offer**

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

- Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
- Free Parking at the Bennet Road Office

**Closing Date: 26 June 20204**

**Interview Date: To be confirmed



  • Reading, Reading, United Kingdom Stonewater Full time

    About the Job">We are recruiting for a Neighbourhood Outreach Coordinator to join our team. This is an exciting opportunity to work with us in delivering high-quality housing services to our customers.">As a Neighbourhood Outreach Coordinator, you will be responsible for:">">Visiting our properties to ensure they meet our high standards;">Providing excellent...


  • Reading, Reading, United Kingdom CV-Library Full time

    Job OverviewThis is a zero-hours contract opportunity that allows you to choose your own schedule and work at times that suit you. As a Neighbourhood Partner, you will be responsible for delivering high-quality customer service, identifying issues, and solving problems in a solution-focused approach.The ideal candidate will have experience in using Microsoft...


  • Reading, United Kingdom Cv-Library Full time

    Zero Hours Contract Want to earn some money but need to work around your children? Or perhaps you've retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you! Here at Stonewater, we're looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good standard....


  • Reading, United Kingdom CV-Library Full time

    Zero Hours ContractWant to earn some money but need to work around your children? Or perhaps you’ve retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you!Here at Stonewater, we’re looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good standard....


  • Reading, United Kingdom Reading Borough Council Full time

    Job description **Full Time - Fixed Term for 9 months** Our Housing and Communities Team are passionate about the people who live in our town; our vision is for everyone to have the opportunity to live in a good quality sustainable home within in a lively and thriving neighbourhood. We have bags of energy and enthusiasm and channel this by seeking to...


  • Reading, United Kingdom Blue Octopus Recruitment Ltd Full time

    Zero Hours Contract Want to earn some money but need to work around your children? Or perhaps you've retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you! Here at Stonewater, we're looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good standard....


  • Reading, United Kingdom Stonewater Full time

    Zero Hours Contract Want to earn some money but need to work around your children?Or perhaps you've retired, but want to commit to a few hours of work a week?If so, this could be a great opportunity for you!Here at Stonewater, we're looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good...

  • Neighbourhood Partner

    3 months ago


    Reading, United Kingdom CV-Library Full time

    Zero Hours Contract Want to earn some money but need to work around your children? Or perhaps you’ve retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you! Here at Stonewater, we’re looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of...


  • Reading, United Kingdom Stonewater Full time

    Zero Hours Contract Want to earn some money but need to work around your children? Or perhaps you’ve retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you! Here at Stonewater, we’re looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good...


  • Reading, United Kingdom Blue Octopus Recruitment Ltd Full time

    Zero Hours ContractWant to earn some money but need to work around your children? Or perhaps you’ve retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you!Here at Stonewater, we’re looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good standard....


  • Reading, United Kingdom Stonewater Full time

    Zero Hours ContractWant to earn some money but need to work around your children? Or perhaps you’ve retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you!Here at Stonewater, we’re looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good standard....


  • Reading, Reading, United Kingdom CV-Library Full time

    About the RoleJob SummaryHousing Business Support is an exciting opportunity to provide administrative support across Enforcement and Tenancy teams. As a key member of the Neighbourhood Service team, you will play a vital role in delivering excellent housing management and Anti-Social Behaviour prevention and enforcement services to residents within a...

  • Security Officer

    6 months ago


    Reading, United Kingdom Excellerate Services Full time

    **Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.** **We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the...


  • Reading, Reading, United Kingdom Reading Voluntary Action Full time

    We are looking for an Enquiries Officer to provide information and advice on our adoption services. The successful candidate will have excellent customer service skills, be proficient in Microsoft Office packages and be able to accurately use database systems.This role will involve developing knowledge and understanding of our adoption enquiries, working...


  • Reading, United Kingdom Ministry of Justice Full time

    Salary 1 - £24,228 - £30,208 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - South East City/Town 1 - Reading Building/Site 1 - NPS GREYFRIARS HOUSE READING, RG1 1PE Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 3 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job...


  • Reading, United Kingdom Select Environmental Services Limited Full time

    We are looking for a self-motivated, Office Junior / Administration with a positive outlook, to join our Customer Service Team. Duties include: - Answering telephone calls in a professional, efficient but friendly manner - Dealing with customer requests and queries - Liaising with and supporting all internal departmental functions - Data entry using...


  • Reading, United Kingdom Select Environmental Services Limited Full time

    We are looking for a self-motivated, Office Junior / Administration with a positive outlook, to join our Customer Service Team. Duties include: - Answering telephone calls in a professional, efficient but friendly manner - Dealing with customer requests and queries - Assisting with Credit Control and other finance functions - Liaising with and supporting...


  • Reading, Reading, United Kingdom Guinness Partnership Full time

    Job DescriptionWe are seeking a skilled Community and Safety Officer to join our team on a full-time, permanent basis. This field-based role covers the South East and South Coast region, including Surrey, Brighton, Hampshire, Havant, and Waterlooville.About the RoleThis position involves collaborating with the ASB and Legal Officers based at our Oldham...


  • Reading, United Kingdom Tree World Services Ltd Full time

    Duties - We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will be responsible for performing a variety of administrative tasks to ensure the smooth operation of our office. **Responsibilities**: - Perform general clerical duties, including photocopying, scanning, and filing...


  • Reading, Reading, United Kingdom Adept Services Ltd Full time

    Adept Services Ltd is seeking a Customer Service Administrator to join their team. This full-time role is based at their head office in Reading, Berkshire.The successful candidate will be responsible for handling incoming calls, logging details, and prioritizing work schedules. They will also raise job cards, book jobs, and update information for external...