Neighbourhood Outreach Coordinator

3 days ago


Reading, Reading, United Kingdom Stonewater Full time

About the Job

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We are recruiting for a Neighbourhood Outreach Coordinator to join our team. This is an exciting opportunity to work with us in delivering high-quality housing services to our customers.

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As a Neighbourhood Outreach Coordinator, you will be responsible for:

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  • Visiting our properties to ensure they meet our high standards;">
  • Providing excellent customer service and support to our new and existing customers;">
  • Working closely with our Customer Partners and other stakeholders to resolve issues and improve services;">
  • Taking photographs of properties for marketing purposes;">
  • Changing key safe codes and carrying out testing and inspections;">
  • Raising repairs and following through to satisfactory completion;">
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You will be an ideal candidate if you have a high degree of flexibility, personable, and have a genuine passion for delivering a first-class customer service. You should also be experienced in using a tablet, Microsoft software, and a smartphone.

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We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, and a range of benefits including a comprehensive induction programme, ongoing training and development opportunities, and access to our Employee Assistance Programme.

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Due to the nature of the role, candidates must live within a 20-mile radius of our areas and be able to travel as and when required.

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Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.

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A competitive salary of £25,000 - £30,000 per annum.



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