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Customer Service Advisor

4 months ago

Bristol, United Kingdom Pear Tree Recruitment Full time

**Customer Service Advisor**

£24,600 p/a

Permanent

Do you want to work for a hugely successful and award-winning company that will genuinely support you in your career development?

Do you love working with customers?

We are proud to be partnering with a FTSE 100 company and the UK’s #1 investment platform for private investors. Our client is now looking for great people who are looking to invest in their future to join them as Customer Service Advisors working in their fabulous office in the heart of Bristol City Centre (with hybrid working options available following a successful probationary period).

**The Job**

As a Customer Service Advisor working in a fast-paced and busy helpdesk environment, you will be passionate about providing the best customer service and making a difference in a primarily telephone-based role. You enjoy assisting customers with a wide range of technical and general enquiries - taking complex information and communicating it in a simple way. After a successful probationary period, you will have the opportunity to retrain and become an expert in the market, products and services.

You will be provided with extensive training and ongoing support to ensure you have the knowledge to answer customer enquiries with confidence.

**The Perks**

There are plenty
- A great starting salary and annual discretionary bonus
- Hybrid working following successful probation
- Monday to Friday 8am - 6pm shifts and only 1/3 Sat mornings (37.5 hours)
- 25 days holiday and the option to buy up to 5 days more a year
- An excellent pension scheme
- Loads of discounts - gyms, bars and restaurant
- Travel to work schemes - season ticket loans and cycle to work
- Annual events, activities and social/sports groups
- A tailored career development plan to support your career goals
- And many more

**The Person**

Due to the nature of this role, you will need to have 1-2 years of customer service experience. If you are keen to learn and have bags of enthusiasm - we want to hear from you

We have loads of great opportunities available to start in the coming months. So, if this Customer Service Advisor opportunity excites you, then we want to hear from you Interviews are taking place now

**Job Types**: Full-time, Permanent

**Salary**: £24,600.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have the necessary documentation to support your right to work in the UK?

Work Location: One location

Expected start date: 22/05/2023