Customer Service Advisor

7 months ago


Bristol, United Kingdom The Recruitment Group Full time

We are working in partnership with a highly successful and well-respected client in Bristol, who are recruiting for a Customer Service Advisor to join their team.

**Role: Customer Service Advisor**

**Salary - £27,000 OTE**

**Hours - Monday - Friday (8.00am - 4.30pm & 9.30am - 6.00pm) & 1 in 4 Saturdays**

**Location - Bristol**

**Benefits for a Customer Service Advisor**:

- £5,000 on target bonus
- Flexible working patterns of 8 hours and opportunity to work part time.
- Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus
- Employee Assistance Programme - qualified emotional and practical support 24/7
- Life assurance 3x your annual base salary for death in service
- Cycle to work scheme.
- Eyecare voucher scheme
- Pension scheme with employer contributions
- 22 Days annual leave and bank holidays
- Staff Discounts
- A days leave for your Birthday

**Responsibilities of the Customer Service Advisor**:

- Receive telephone calls from customers regarding their service bookings.
- Make outbound calls to existing customers identifying and responding to their needs.
- To upsell products and services through the use of professional sales techniques and to ensure the best experience for the customer.

**Requirements of the Customer Service Advisor**:

- You will have exceptional customer service and communication skills.
- Previous experience in a customer focused environment, preferably within a high-end brand.
- Confident telephone manner and be able to work as part of a team and priorities workload.
- Automotive experience is preferable but not essential as full training will be provided.

**If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.**

**We wish you the best of luck in your job search**

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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