E-commerce Content Administrator- Permanent

3 weeks ago


Grangemouth, United Kingdom Page Personnel Secretarial & Business Support Full time

**Client Details**

Successful well known business

**Description**
- Generate and update website content (product descriptions, page content, images, sub categories & information pages)
- Work with the current business to help convert existing B2B sales to the website to drive efficiencies throughout the business
- Creating and updating B2B online customer accounts & products, handling online related B2B enquiries
- Help define and implement website changes and functional improvements
- Monitor key performance indicators on the website and help develop plans to improve them
- Create banners, images, promotions, etc. for display on the website (using products like Photoshop and Illustrator)
- Update content managed areas (copy & artwork)
- Assist with website configuration, parameters & integrations when required
- Investigate and report any operational / technical issues
- Scope and update documented ongoing website functional projects / improvements
- Assist with the testing and deployment of functional projects / improvements
- Assist & liaise with Ecommerce agencies regarding the day to day management of the website when required
- Liaise with internal resources regarding the day-to-day management of the website, working closely with the sales, purchasing & customer services department where required
- Evaluate approaches & strategies to help improve the website sales conversions & customer engagement while maintaining an excellent level of service to the business

**Profile**

**Key Attributes Required**
- Good communicator with high level of customer care and problem solving
- Very close attention to detail & high calibre of literacy skills
- Familiar with data & content management
- Experience of using Microsoft Office Packages including Excel, Word + Adobe Photoshop & Illustrator

**Desirable Skills**
- Previous experience of using a Canon DSLR camera or photography skills
- Previous experience of creating product content for online
- Basic understanding of Google products such as Merchant Centre
- Experience of Magento 2 would be advantageous
- Understanding basic web technologies (SFTP, browsers, basic HTML coding, CSV data files)

**Job Offer**
- Permanent, Full-time position
- Based Grangemouth (Hybrid offering)
- Competitive salary and great additional benefits



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