E-commerce Content Administrator- Permanent

1 week ago


Grangemouth, Falkirk, United Kingdom Page Personnel Secretarial & Business Support Full time

Client Details
Successful well known business

Description

  • Generate and update website content (product descriptions, page content, images, sub categories & information pages)
  • Work with the current business to help convert existing B2B sales to the website to drive efficiencies throughout the business
  • Creating and updating B2B online customer accounts & products, handling online related B2B enquiries
  • Help define and implement website changes and functional improvements
  • Monitor key performance indicators on the website and help develop plans to improve them
  • Create banners, images, promotions, etc. for display on the website (using products like Photoshop and Illustrator)
  • Update content managed areas (copy & artwork)
  • Assist with website configuration, parameters & integrations when required
  • Investigate and report any operational / technical issues
  • Scope and update documented ongoing website functional projects / improvements
  • Assist with the testing and deployment of functional projects / improvements
  • Assist & liaise with Ecommerce agencies regarding the day to day management of the website when required
  • Liaise with internal resources regarding the daytoday management of the website, working closely with the sales, purchasing & customer services department where required
  • Evaluate approaches & strategies to help improve the website sales conversions & customer engagement while maintaining an excellent level of service to the business

Profile

Key Attributes Required

  • Good communicator with high level of customer care and problem solving
  • Very close attention to detail & high calibre of literacy skills
  • Familiar with data & content management
  • Experience of using Microsoft Office Packages including Excel, Word + Adobe Photoshop & Illustrator

Desirable Skills

  • Previous experience of using a Canon DSLR camera or photography skills
  • Previous experience of creating product content for online
  • Basic understanding of Google products such as Merchant Centre
  • Experience of Magento 2 would be advantageous
  • Understanding basic web technologies (SFTP, browsers, basic HTML coding, CSV data files)

Job Offer

  • Permanent, Fulltime position
  • Based Grangemouth (Hybrid offering)
  • Competitive salary and great additional benefits


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