Service Advisor

3 weeks ago

Nottingham, United Kingdom MB Nottingham Full time

**About us**

MB Nottingham are very proud to be able to say that we are the original, first, and now the largest solus Independent Mercedes-Benz aftersales outlet in the East Midlands. Our commitment to investment in the latest Mercedes diagnostic equipment, tooling, training and development is ongoing and vital to ensure we remain ahead of the ever changing, awe inspiring technology built into all Mercedes-Benz cars.

MB Nottingham Independent Mercedes-Benz

We have an immediate vacancy for a Service Advisor with experience within a Motor dealer franchise service department, Independent garage, motor trade retail to work full or part time.

If you enjoy looking after customers and delivering a great experience this is a great opportunity to join our passionate about Mercedes-Benz team.

As a Service Advisor/ receptionist you will be working together with the manager booking and scheduling service/repair work for our customers, keep customers fully informed of progress, possess organisation/admin skills and have experience using computer systems. In-house training will be provided.

**Responsibilities**:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Explain repair recommendations to customers in a clear and understandable manner
- Upsell additional services or products that may benefit the customer
- Schedule appointments and manage service orders
- Coordinate with technicians to ensure timely completion of repairs
- Handle cash transactions and maintain accurate records

**Experience**:

- Previous experience as a Service Advisor or in a similar role preferred
- Understanding of automotive systems
- Excellent customer service skills with the ability to build rapport with customers
- Proficient in cash handling and basic math skills
- Ability to effectively communicate technical information to non-technical customers
- Detail-oriented with strong organizational skills

As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction.

We offer competitive pay and benefits, including health insurance, retirement plans, and paid time off. If you are a motivated individual with a passion for automotive services and enjoy working in a fast-paced environment, we would love to hear from you.

**Job Types**: Full-time, Part-time

**Salary**: £18,279.00-£32,622.00 per year

Expected hours: 25 - 38 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Application question(s):

- Do you have motor trade experience?

Work Location: In person

  • Customer Service/sales Advisor

    6 days ago

    Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...

  • Customer Advisor

    2 weeks ago

    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...

  • Client Advisor

    3 weeks ago

    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...

  • Customer Service/sales Assistant

    3 weeks ago

    Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. **Duties**: - Assist customers with...

  • Ho - Customer Service Advisor

    3 weeks ago

    Nottingham, United Kingdom Quality Service Recruitment Full time

    Fancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Nottingham based team in as a Customer Service Advisor. No previous Recruitment experience is required,...

  • Ho - Customer Service Advisor

    1 week ago

    Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Fancy a job where you can make a real difference to the team's success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression?Look no further than joining our successful Nottingham based team in as a Customer Service Advisor.No previous Recruitment experience is required,...

  • Service Advisor

    2 months ago

    Nottingham, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £25,000 OTE - £32,000 Working Hours - 47 hours per week - Monday - Friday 07:30 - 17:30 / 08:00 - 18:00 + 1 in 3 Saturdays 08:00 - 13:00 Location - Nottingham Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer...

  • Service Advisor

    2 months ago

    Nottingham, United Kingdom Performance Resourcing Full time

    **Service Advisor** Nottingham, Nottinghamshire We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Nottingham **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer...

  • Service Advisor

    2 weeks ago

    Nottingham, United Kingdom Performance Resourcing Full time

    **Service Advisor** Nottingham, Nottinghamshire We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Nottingham **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer...

  • Service Advisor

    2 days ago

    Nottingham, United Kingdom Performance Resourcing Full time

    **Service Advisor** Nottingham, Nottinghamshire We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Nottingham **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer...

  • Service Advisor

    1 week ago

    Nottingham, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Nottinghamshire **Town/City**: Nottingham **Sector**: Service Department, Car Dealership **Salary**: £26000 - £32000 per annum **Job ref**: 128451 **Service Advisor Required in Nottingham at a Main Dealer** - Salary up to £26,000 + £6,000 Bonus = £32,000 annual earnings - Hours: 8.00 - 6.00pm Monday - Friday with 1 in 4 Saturday...

  • Service Advisor

    3 days ago

    Nottingham, United Kingdom HireGiant Full time

    Here at HireGiant we are currently recruiting for a Service Advisor for a busy client based in the Gunthorpe area. **The Service Advisor Role will include**: - Answering the telephone in a kind and friendly manner - Dealing with customers queries on the phone and dealing with complaints and directing to the right department. - Taking bookings and payments...

  • Service Advisor

    3 weeks ago

    Nottingham, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Nottingham, Nottinghamshire £26,000 Basic Salary plus Bonus Scheme. We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Nottingham **area**.** **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **The Role** Our client is currently looking for an...

  • Service Advisor

    4 weeks ago

    Nottingham, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Nottingham, Nottinghamshire £26,000 Basic Salary plus Bonus Scheme. We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Nottingham **area**.** PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. **The Role** Our client is currently looking for an...

  • Service Advisor

    2 weeks ago

    Nottingham, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Nottingham, Nottinghamshire £26,000 Basic Salary plus Bonus Scheme. We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Nottingham **area**.** PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. **The Role** Our client is currently looking for an...

  • Service Advisor

    3 weeks ago

    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    2 months ago

    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **A basic salary of £22,302 with a bonus of £4,800 and pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a passion for incredible customer service to a new career...

  • Service Advisor

    2 months ago

    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 weeks ago

    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    2 months ago

    Nottingham, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Porsche Nottingham** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...