In-house Technical Operative

3 weeks ago


Bury, United Kingdom The Mailing Room Ltd Full time

Since 1998, we at the Mailing Room have specialised in the supply and maintenance of franking machines, mailroom equipment and consumables, establishing ourselves as independent market leaders, based on our customer-focused approach. We want you to enjoy coming to work, have fun with us and to provide great customer service all at the same time.

**Our commitment to you**

We’re bringing together a team of talented, passionate, customer-centric people with a wide range of skills, experience, and expertise. Our commitment to you is clear, we will surround you with the right tools and people to help you do what you do best.

**Who are we looking for?**
- Have previously worked in a similar role and environment.
- Be punctual and be able to demonstrate working towards deadlines.
- Be able to work collaboratively to resolve queries.
- Have experience with tools and product disassembly and re-assembly.
- Possess a strong quality approach with attention to detail and the ability to work both independently and within a team

**An overview of the role**:
The Warehouse Operative will be working closely with the Service, Consumables and Order Processing Teams along with our wider workforce, to deliver our values which support customer growth, engagement, satisfaction, and retention.

The role will include:

- Monitoring goods in and out safely, and efficiently; moving and handling items; keeping stock records; and maintaining equipment.
- building and assembling franking machines and mechanical components, inspecting the machines, running diagnostic tests to discover functionality issues, and conducting repairs aiming for maximum reliability.
- Liaising with customers, suppliers, and transport companies.
- Planning, coordinating, and monitoring the receipt, order, assembly, and dispatch of goods.
- Use space and mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives are met
- Coordinate the use of automated and computerised systems where necessary
- Assist manager to produce regular reports and statistics on a daily, weekly, and monthly basis.
- Maintain standards of health and safety, hygiene, and security in the work environment, for example, ensuring that stock such as chemicals are stored safely.

**Key Skills & Experience**
- have a good education background, ideally possess five GCSEs at A-C grade including Maths and English Language.
- Be keen and enthusiastic.
- Demonstrate a desire to understand the Company operations and systems.
- Be supportive of colleagues and help when required.
- Possess an understanding of basic internet and networking.
- Be able to work under pressure and maintain accuracy.
- Have a good working knowledge of Excel and Word and CRM Systems
- Can bring our core values to life because you live them in your actions every day

**Benefits Package**:

- Annual gross salary of £23,500, with a probationary period of three months.
- 25 paid holidays per annum (pro-rota in the first year) plus statutory Bank Holidays.
- Your birthday as an extra paid holiday.
- Free onsite parking.
- Death in Service.
- Cycle 2 Work Scheme.
- Electric Vehicle charging points, free to use for any employee with an electric vehicle.
- Enrolment into our company Pension Scheme
- Educational materials and expenses.
- Eligibility for any additional employee benefits that the company may provide in the future.

**Job Types**: Permanent, Full-time

**Salary**: £23,500.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- warehouse: 1 year (preferred)
- Service Engineer/Technical: 1 year (preferred)

Work Location: In person


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