Administration Officer
2 weeks ago
Meadows Psychology Service is the sister company of Meadows Care. Meadows Care provide therapeutic children’s homes for children who are looked after. Meadows Psychology Service provide therapeutic support to organisations to help develop their trauma informed practice.
Your role will be contributing to the smooth running of the therapy service.
Meadows Psychology Service are expanding, and this is a new role within the service at an exciting time.
We’re looking for an Administrative Officer to help keep our therapy service running smoothly. As the backbone of our organisation, you’ll have lots of different responsibilities and work across a variety of departments, helping to provide excellence in trauma informed therapeutic care to the children, young people, families and organisations we work with.
Day to day, you’ll do everything from organising meetings, typing up therapy reports, to managing information and records, so a keen eye for detail is crucial. As someone who loves to help others, you’ll take supporting our therapists in your stride.
Highly organised and methodical, you’ll proactively provide essential support to the people in the therapy service and the wider organisation. You will need to have knowledge of the whole Microsoft Office Suite and Excel to carry out your administrative role.
Roles and Responsibilities
- Assisting the therapy department with all administrative tasks
- Typing up and formatting documents
- Acting as main point of contact for staff and visitors to the service
- Answer and direct calls to the therapy service
- Support and oversee staffing allocations
- Developing and maintaining administration systems and reporting
- Taking minutes in therapy meetings
- Organising therapy consultations, liaising with families and professionals to book in consultations
- Support with diary management of senior leadership team
- Assist in archiving procedures
- Perform a variety of administrative duties, such as generating and distributing memos, letters, spreadsheets, forms
- Managing internal and external mail
- Ordering stationary and general supplies for the office
- Photocopying resources and preparing training materials and assessment measures for therapists
- Assisting in the organisation of meetings through booking rooms and arranging refreshments.
Skills and Qualifications
- Proven administrative experience
- Superb written and verbal communication skills
- Maintain confidentiality
- Be aware of your role in Safeguarding
- Strong time-management skills and multitasking ability
- Experience of working with IT systems, information / data management systems and office tools such as Excel
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Solid interpersonal skills
- Ability to adapt to changing situations in a calm and professional manner.
Person specification
Criteria Essential / Desirable
Experience
Working in an office environment
Working without direct supervision and able to develop own skills
Essential
**Skills**:
Problem solving / multi-tasking
Prioritise workload
Meeting deadlines
Excellent communication skills with a diverse range of people
Experience of using soft wear programmes
Good computer skills including Word, Excel, Outlook, mail merge, and other data bases
Essential
Other requirements
Self motivated
Maintain confidentiality at all times
Work additional hours as dictated by the needs of the business
Willingness to learn and develop personal skills and qualifications
Ambition and drive to help the organisation develop
Essential
Knowledge of childcare regulations would be an advantage but not essential
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Health & wellbeing programme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Street: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administration: 1 year (preferred)
Work Location: In person
Application deadline: 17/08/2023
Reference ID: MPSADMIN
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