Events and Guest Relations Executive

2 weeks ago


Newton Abbot, United Kingdom ANRAN @ Tidwell Farm Full time

**Events and Guest Relations Executive**

If you are looking for something utterly different from the usual corporate environment of high-end hotels or a very stifled environment of a privately owned hospitality property and you are up for a challenge, then this is the perfect job for you.

Based in the beautiful Devon countryside you will be working alongside an amazing and eclectic bunch of people including the owners. This is a fantastic opportunity to learn a different way of delivering high end hospitality and is ideal for the person who wants a fast-paced career advancement which will change your CV and life forever.

Sitting within a stunning landscape of several hundred acres of rolling Devon countryside ANRAN is known for unique and quirky atmosphere and its commitment to the highest standards. It provides a different type of hospitality experience which can only be described as luxury in its simplest form. The basis of our success has not only been the stunning property and its surroundings but more importantly outstanding customer service for our guests along with the impeccable standards of housekeeping and property maintenance.

ANRAN has fourteen guestrooms, suites and barns as well as various indoor and outdoor event and function spaces and is one of the country’s leading venues for weddings and corporate events.

Except for Continental Breakfast, we have no other in-house food and beverage served at the property other than that delivered by high-end outside caterers and private chefs.

**Essential Skills**:
Exceptionally organised and efficient in executing tasks

Flexible and able to adapt quickly to changing environment

Hard-working, highly motivated and enthusiastic

Excellent customer service skills, be able to provide detailed information about the venue’s amenities and promote services

Good IT skills and good knowledge of payment and booking systems

Experience of hospitality industry

**Specific Tasks**:
Managing guest expectations - liaising with Housekeeping and Maintenance Team to provide the highest standard of guest experience

Managing guest bookings - daily monitoring of calendars and daily bookings to ensure the venue facilities are prepared and ready prior to check in.

Managing the delivery of corporate events and wedding bookings

**Other**

Must love dogs and other animals

**Job Types**: Full-time, Part-time, Temp to perm
Part-time hours: 35 per week

**Salary**: £15,389.30-£32,072.13 per year

**Benefits**:

- Casual dress
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Newton Abbot, TQ13 7LY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 2 years (preferred)

Work Location: In person

Reference ID: Ref PA Anran
Expected start date: 12/06/2023

Flextime



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