Front of House Events Coordinator

6 months ago


Birmingham, United Kingdom OCS Group Full time

**About The Role**:
**About the Role**:
Taking full ownership of the customer experience in the building, you will be working in the newly developed and impressive reception at the prestigious Three Snowhill building in the Colmore Business District of Birmingham City Centre.

Your role will encompass both receptionist and security guard duties. You will be providing a first-class front-of-house experience for your customers, be the backbone of the communication and events management coordination, as well as the lead for social media posts and maintaining the building’s in-house site app.

You will be working Monday to Friday, on a permanent full-time basis, 08:00 to 17:30, 45 hours per week and 30 minutes unpaid break.

**Main Duties**:

- You will have a flexible working area, including behind the reception desk, where you will warmly welcome visitors and tenants and during peak times, you will be stationed close to the entrance doors assisting the security team in preventing any unauthorised access.
- Set up, manage, and take ownership of the reception area to ensure the ambience reflects the clients’ and tenants’ expectations.
- Facilitate smooth and effective communication with all internal departments, ensuring a seamless, unparalleled and incomparable service
- Be responsible for arranging great events, including ideas, providing costs, and engaging with suppliers.
- To read all correspondence sent via daily handover in order to maintain good communication within the team.

**About Us**:
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.


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