Customer Service Assistant
5 months ago
Roles & Responsibilities:
We’re on the lookout for a Customer Service Assistant to join our team at our central Midway Contact Centre based in Chertsey, Surrey. Although this role is not a remote role, after your probationary period, hybrid working may be available.
If you enjoy achieving individual and team targets and want to work somewhere where you are valued as a team member then this is the role for you.
You must be reasonably located to commute to Chertsey. This is a permanent contract, offering full-time (32.5) hours, from 0900 - 16:30. Due to the 7-day nature of the business this may include occasional weekends and bank holidays as required.
**Please be aware that this role is not part of Thorpe Park Resort and is based in a contact centre next door to the theme park**
Can work under your own initiative, every guest is different, so you’ll identify each guests’ individual needs, making sure to clarify information, research every issue, and provide a first response resolution.
Able to achieve realistic key performance indicators and targets.
Qualification & Experience:
- Excellent interpersonal skills with a polite, eloquent, and out-going demeanour
- The confidence and ability to engage with colleagues across our business and with our guests.
- Experience of working within a customer service environment
- The ability to work in a fast-paced industry.
- Great Microsoft skills and the ability to pick up new systems quickly and easily.
- Bags of personality with plenty of initiative
**Benefits**:
Alongside working together with a great team to deliver phenomenal results, you’ll also receive:
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Bonus scheme, meaning you could be earning more than your hourly rate
- FREE Thorpe Park bus access
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Hotel stay discounts
**_We are currently undergoing our annual pay review process; new rates will start from 1st April._**
Pay Range: GBP £10.98/Hr.
-
Sales Assistant
1 week ago
Chertsey, Surrey, United Kingdom Tesco Full timeAbout the RoleWe're looking for a talented Sales Assistant to join our team at One Stop. As a Sales Assistant, you'll play a key role in delivering exceptional customer service and ensuring our stores are always stocked and looking their best.Your Key ResponsibilitiesDeliver outstanding customer service by being approachable, friendly, and knowledgeable...
-
Customer Service Representative
3 weeks ago
Chertsey, Surrey, United Kingdom Merlin Entertainments Full time{"title": "Customer Service Assistant", "description": "Delivering Exceptional Guest ExperiencesWe are seeking a skilled Customer Service Assistant to join our team at our central Gateway Contact Centre in Chertsey, Surrey.This is a permanent, full-time role with a 0900-1630 schedule, including occasional weekends and bank holidays.As a Customer Service...
-
Customer Service Representative
3 weeks ago
Chertsey, Surrey, United Kingdom Merlin Entertainments Full time{"title": "Customer Service Assistant", "description": "Delivering Exceptional Guest ExperiencesWe are seeking a skilled Customer Service Assistant to join our team at our central Gateway Contact Centre in Chertsey, Surrey.This is a permanent, full-time role with a 0900-1630 schedule, including occasional weekends and bank holidays.As a Customer Service...
-
Customer Service Assistant
5 months ago
Chertsey, United Kingdom HB Leisure Full time**HB Leisure - Customer Service Assistant (Arcade Host)** - NOW RECRUITING** **HB Leisure** **is the leading attraction partner for skill games and amusements around the world **operating in over 100 theme parks across 25 countries**. We like to do things differently here at **HB Leisure**, we don't just open doors to a career in the **leisure industry**,...
-
Customer Service Advisor
5 months ago
Chertsey, United Kingdom MyFirst Full timeReady to dive into an exciting customer-focused role? MyFirst, the coolest car insurance broker specialising in young drivers, is seeking Customer Services Specialists to join our vibrant team! No prior experience required - graduates and enthusiastic learners are welcome! **About Us**: At MyFirst, we're on a mission to make insurance hassle-free for young...
-
Customer Service Advisor
5 months ago
Chertsey, United Kingdom MyFirst Full timeReady to dive into an exciting customer-focused role? MyFirst, the coolest car insurance broker specializing in young drivers, is seeking Customer Services Specialists to join our vibrant team! No prior experience required - graduates and enthusiastic learners are welcome! **About Us**: At MyFirst, we're on a mission to make insurance hassle-free for young...
-
Customer Service Advisor
5 months ago
Chertsey, United Kingdom MyFirst Full timeReady to dive into an exciting customer-focused role? MyFirst, the coolest car insurance broker specializing in young drivers, is seeking Customer Services Specialists to join our vibrant team! No prior experience required - graduates and enthusiastic learners are welcome! **About Us**: At MyFirst, we're on a mission to make insurance hassle-free for young...
-
Customer Service Order Processor
5 months ago
Chertsey, United Kingdom COPPERFIELD RECRUITMENT Full time**Location**:Chertsey, Chertsey - **Function**:Customer Services - **Salary**:£26K - £27K / Annum - **Reference**:13651 - **Job Type**:Permanent **Customer Service Order Processor - £26-27,000 based in Chertsey, Surrey** Mon - Friday 9am - 5.30pm - Office based role. This is a fantastic opportunity for an experienced Customer Service Order Processor to...
-
Customer Service Assistant
5 months ago
Chertsey, United Kingdom Midway Full timeRoles & Responsibilities: We’re on the lookout for a Customer Service Assistant to join our team at our central Midway Contact Centre based in Chertsey, Surrey. Although this role is not a remote role, after your probationary period, hybrid working may be available. If you enjoy achieving individual and team targets and want to work somewhere where you...
-
Customer Service Assistant
5 months ago
Chertsey, United Kingdom HB Leisure Full time**HB Leisure - Customer Service Assistant (Games Host)** - NOW RECRUITING** **HB Leisure** **is the leading attraction partner for skill games and amusements around the world **operating in over 100 theme parks across 25 countries**. We like to do things differently here at **HB Leisure**, we don't just open doors to a career in the **leisure industry**,...
-
Customer Service Liaison
2 weeks ago
Chertsey, Surrey, United Kingdom Hanwha Vision Europe Full timeJob SummaryAs a key member of the Hanwha Vision Europe team, we are seeking a highly skilled Customer Service Liaison to provide exceptional support to our clients. The successful candidate will be responsible for delivering a high level of telephone and electronic support, ensuring that all client administration needs are met.Key Responsibilities Provide...
-
Customer Service Ambassador
1 month ago
Chertsey, Surrey, United Kingdom Thorpe Park Full timeGuest Service HostAt Thorpe Park, we're looking for a skilled Guest Service Host to join our team. As a key member of our Guest Experience team, you'll play a pivotal role in delivering a safe and enjoyable experience for our guests.Key Responsibilities:Provide exceptional customer service to our guests, responding to their queries and resolving any issues...
-
Customer Service Liaison
2 weeks ago
Chertsey, Surrey, United Kingdom Hanwha Vision Europe Full timeJob Description We are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at Hanwha Vision Europe. As a key member of our customer support team, you will be responsible for providing exceptional customer service, processing sales orders, managing invoicing processes, and administering stock returns. Key...
-
Service Advisor
5 months ago
Chertsey, United Kingdom AUTO SERVICE REPAIRS Full timeAn exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with customers over the telephone looking to have repairs carried out on their vehicle. **Do you have a proven track record of hitting your sales targets?** **Do you have an interest in the automotive industry?** **Do you also have strong...
-
Bilingual Customer Service Representative
3 days ago
Chertsey, Surrey, United Kingdom Young's Full timeAbout the Role:We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients across the globe. Your primary role will be to assist customers with their queries, resolve issues, and provide solutions to their problems....
-
Customer Service Representative
1 week ago
Chertsey, Surrey, United Kingdom TEAM Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team in the UK and Europe. As a Customer Service Representative, you will provide a courteous, professional, efficient, and reliable first point of contact service to our customers.Key Responsibilities:Processing orders, complaints, returns, and...
-
Customer Service Representative
3 weeks ago
Chertsey, Surrey, United Kingdom Merlin Entertainments Full timeCustomer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at our central Gateway Contact Centre in Chertsey, Surrey.As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.You will work closely with...
-
Customer Service Representative
3 weeks ago
Chertsey, Surrey, United Kingdom Merlin Entertainments Full timeCustomer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at our central Gateway Contact Centre in Chertsey, Surrey.As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.You will work closely with...
-
Customer Service Representative
4 weeks ago
Chertsey, Surrey, United Kingdom NHS Full timeAshford & St. Peter's Hospitals NHS Foundation TrustWe are seeking a skilled Customer Service Advisor to provide exceptional support to our patients, visitors, and staff. As a key member of our Customer Services Team, you will be responsible for managing our 24/7 Switchboard Service, ensuring a high level of customer satisfaction and providing administrative...
-
Customer Service Representative
4 weeks ago
Chertsey, Surrey, United Kingdom NHS Full timeAshford & St. Peter's Hospitals NHS Foundation TrustWe are seeking a skilled Customer Service Advisor to provide exceptional support to our patients, visitors, and staff. As a key member of our Customer Services Team, you will be responsible for managing our 24/7 Switchboard Service, ensuring a high level of customer satisfaction and providing administrative...