Customer Service Advisor
5 months ago
Ready to dive into an exciting customer-focused role? MyFirst, the coolest car insurance broker specializing in young drivers, is seeking Customer Services Specialists to join our vibrant team No prior experience required - graduates and enthusiastic learners are welcome
**About Us**:
At MyFirst, we're on a mission to make insurance hassle-free for young drivers. Our awesome farm-based site provides a relaxed and friendly atmosphere, fostering teamwork and growth. With a range of company activities, events, and a fantastic fire pit on-site, you'll love being a part of our MyFirst family.
**What We're Looking For**:
We're searching for passionate individuals who love interacting with customers. Whether you're a recent graduate or someone eager to learn and deliver exceptional service, we'd love to have you join our dynamic Customer Services team.
**Responsibilities**:
As a Customer Services Advisor, you'll be the friendly face of MyFirst, ensuring an exceptional experience for our customers. Your main responsibilities will include**:
- Customer Connection**: Engage with young drivers, assisting them with insurance-related inquiries, and providing expert guidance.
**- Problem-Solving Pro**:Be the go-to person for resolving customer issues with a positive and solution-oriented approach.
**- Product Knowledge**: Develop a deep understanding of our insurance offerings to offer tailored solutions.
**- Delight in Service**:Go the extra mile to create happy and satisfied customers.
**Perks and Benefits**:
- Rewards and Recognition**: We value your hard work, and our bonus structure rewards you for providing excellent customer service.
**- Career Growth**: Embrace opportunities to advance as we expand our operations.
**- Fun at work**: Enjoy a variety of fun company activities and events - we know how to have a good time
**- Cool Workspace**: Our farm site provides a refreshing and inspiring backdrop for your customer service journey.
**Join the MyFirst Adventure**:
If you're ready to embark on an enriching customer service journey without prior experience, then MyFirst is the place for you
**MyFirst Insurance Brokers is an equal-opportunity employer, fostering diversity and inclusivity at every step.**
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£24,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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