Customer Service Advisor

7 months ago

Chertsey, United Kingdom MyFirst Full time

Ready to dive into an exciting customer-focused role? MyFirst, the coolest car insurance broker specializing in young drivers, is seeking Customer Services Specialists to join our vibrant team No prior experience required - graduates and enthusiastic learners are welcome

**About Us**:
At MyFirst, we're on a mission to make insurance hassle-free for young drivers. Our awesome farm-based site provides a relaxed and friendly atmosphere, fostering teamwork and growth. With a range of company activities, events, and a fantastic fire pit on-site, you'll love being a part of our MyFirst family.

**What We're Looking For**:
We're searching for passionate individuals who love interacting with customers. Whether you're a recent graduate or someone eager to learn and deliver exceptional service, we'd love to have you join our dynamic Customer Services team.

**Responsibilities**:
As a Customer Services Advisor, you'll be the friendly face of MyFirst, ensuring an exceptional experience for our customers. Your main responsibilities will include**:

- Customer Connection**: Engage with young drivers, assisting them with insurance-related inquiries, and providing expert guidance.
**- Problem-Solving Pro**:Be the go-to person for resolving customer issues with a positive and solution-oriented approach.
**- Product Knowledge**: Develop a deep understanding of our insurance offerings to offer tailored solutions.
**- Delight in Service**:Go the extra mile to create happy and satisfied customers.

**Perks and Benefits**:

- Rewards and Recognition**: We value your hard work, and our bonus structure rewards you for providing excellent customer service.
**- Career Growth**: Embrace opportunities to advance as we expand our operations.
**- Fun at work**: Enjoy a variety of fun company activities and events - we know how to have a good time
**- Cool Workspace**: Our farm site provides a refreshing and inspiring backdrop for your customer service journey.

**Join the MyFirst Adventure**:
If you're ready to embark on an enriching customer service journey without prior experience, then MyFirst is the place for you

**MyFirst Insurance Brokers is an equal-opportunity employer, fostering diversity and inclusivity at every step.**

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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