Service Advisor

2 weeks ago

Chertsey, United Kingdom AUTO SERVICE REPAIRS Full time

An exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with customers over the telephone looking to have repairs carried out on their vehicle.

**Do you have a proven track record of hitting your sales targets?**

**Do you have an interest in the automotive industry?**

**Do you also have strong customer service skills?**

**Looking for an opportunity to enjoy your weekends again?**

Your earning potential is unlimited in this commission & target driven role - **with a very achievable OTE of £45,000 and above.**

**About the Role**

We are excited to announce a permanent Sales Executive role at our lively and modern head office in Chertsey, Surrey. As a member of the front-line team in a busy office you will be:

- **Customer Enquiries**:Handle incoming calls and online web enquiries, guiding them through our services available (no cold calling).
- **Advising on all Makes & Models of Vehicles**:Gearbox issues, servicing, diagnostics and warranties.
- **Customer Updates**:Consistently keeping your customers informed during the repair process, building and maintaining trust and ensuring customer satisfaction
- **Arranging Recoveries**: With our network of partnered garages and recovery drivers to schedule and manage the pickup and delivery of customers' vehicles.

*This role does not involve any cold calling*.

**Benefits**:

- Competitive basic salary (dependent on experience) with uncapped commission and a very achievable OTE of £45K and above.
- 28-day holiday package (inclusive of bank holidays).
- Modern and collaborative workspace.
- Complimentary weekly company lunch.
- Growth opportunities within a rapidly expanding company.
- Company pension scheme.
- No requirement to work weekends. Office hours are Monday - Friday, 9am - 6pm.

**About You**:
Ideally with experience working in the motor industry and/or a passion for cars.
- **Driven Go-Getter**:A proactive individual who is hungry for success and sees every enquiry as an opportunity to earn, capitalising on our uncapped commission structure.
- **Confident Phone Manner**:Able to establish quick rapport over the phone, understanding and addressing customer needs clearly and effectively.
- **Ability to Manage Tasks Efficiently**:Can prioritise and handle multiple tasks seamlessly, ensuring accuracy and timeliness in every task.

**About Us**:
At ASR, we're revolutionising the specialist vehicle repairs market; including gearbox issues and other major repairs. Our customer base is both individual customers and alongside a number of fleet clients, such as Cazoo and Cinch. With a nationwide presence and a focus on innovation, we're leading the way in delivering convenient, efficient and cost effective vehicle repair solutions.

**Salary**: £35,000.00-£60,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person

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