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Customer Service Liaison

1 month ago


Chertsey, Surrey, United Kingdom Hanwha Vision Europe Full time
Job Summary

As a key member of the Hanwha Vision Europe team, we are seeking a highly skilled Customer Service Liaison to provide exceptional support to our clients. The successful candidate will be responsible for delivering a high level of telephone and electronic support, ensuring that all client administration needs are met.

Key Responsibilities

Provide timely and effective support to clients via telephone and email
Assist the operations and logistics team leader with ad-hoc projects as required
Maintain accurate and up-to-date filing systems and perform general office housekeeping duties
Perform other duties as requested by the Head of Customer Support

Requirements

Graduate-level education or equivalent experience
Intermediate and advanced Microsoft Office skills, including Excel
SAP experience is beneficial, but training can be provided
English language essential, European language desirable