Application Support Specialist
2 weeks ago
**Role Overview**
**Role**:Application Support Specialist (UK)
**Reporting to**:Head of Financial Systems - Europe
**Location**: Leeds / Hybrid
**Company Overview**
At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in Build to Rent (BTR) in the USA with over 80,000 apartments under management, our high performance continues to drive exponential growth - and we invite you to join us on our journey toward excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
In the UK, Cortland has a six-year strategy targeting a development portfolio of 10,000 Build-to-Rent (BTR) apartments and a management portfolio of 75,000 units, primarily the London commuter belt areas and UK regional cities. Currently, we have one development that is open in Watford, two more - one in Manchester and one in Birmingham - under construction and set to open in the next year, and more in the pipeline.
**Role Responsibilities**
- Manage and maintain databases and ensure data integrity and security.
- Perform system administration tasks such as user management, data cleansing, and system monitoring.
- Create and maintain documentation of processes and procedures.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Use Excel to analyse and manipulate large amounts of data.
- Assist with the triage of internal support helpdesk tickets.
**Qualifications**
- Strong analytical skills and ability to troubleshoot system issues.
- Experience with SQL and database property management systems such as MRI Qube.
- Familiarity with system administration tasks such as user management, security, backups, and system monitoring.
- Excellent communication and interpersonal skills to collaborate with cross-functional teams.
- Strong Excel skills, including the ability to analyse and manipulate large amounts of data.
- Ability to work independently and manage multiple priorities.
**Salary**: £25,000.00-£27,000.00 per year
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Leeds
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