Technical Support Specialist
3 weeks ago
Education Requirements - none
Experience Requirements - 2 years in a technical support role
Industry - Financial services
Responsibilities and Skills: Are you currently working in a business support, technical support or help desk role with a focus on data analysis and problem solving?
A specialist lender, we offer products that provide simple and straight-forward solutions for use in effective retirement planning.
Supporting business change through the use of technology to achieve the continued growth of the business and advancement in technical methods that embody our values.
Liaising closely with service partners and suppliers, for example where third party work or packages involve significant functional, technical, process, data or integration decisions.
~ 1st Line of support for maintenance of existing systems.
~ Testing of new developments and changes within; Phoebus (our internal processing system), our web applications and our Internal systems.
Experienced in a 1st line support role
Quality focused with a keen eye for detail
Strong Excel skills
SQL
Financial services background/knowledge
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