Administration Officer
4 days ago
Breakaway is a student placement agency that helps international students who wish to go abroad for a few weeks or months to work and improve their English. Aware of the importance of carrying out internships and work experience in international environments, our wish is to give the opportunity to anyone wanting to work in an English-speaking company and to acquire new skills in the sector of their choice.
Founded in 2008, our agency has a young and dynamic team and is always expanding. We are now looking for an enthusiastic Administration officer & Customer Service to join us
**What we expect from our Administration Officer & Customer Service**:
An energetic and enthusiastic person, eager and quick to learn
Strong organisational skills and ability to prioritise and work on several tasks
A good team-player who can also work in autonomy **(remote work)**
Ability to perform under pressure and to remain calm in stressful situations
Capability to solve problems quickly and efficiently
Ability to travel in order to meet clients, partners and to explore new markets
Availability to work during weekends and awareness that urgent phone calls might require interventions out of office hours.
**Under the supervision of the Director, the Administration Officer & Customer Service will**:
Carrying out general office administrative duties and database update (use of Microsoft Excel, Gmail, Google Drive..)
Dealing with customers on a daily basis including introduction and assessment requested by our customers
Solve issues between parties
Interview customers via video calls and complete forms
Organise the placements when needed
Prepare weekly/monthly reports for the Director and Clients
Contribute to creative discussions and decision-making about the business' future
Encourage other employees and customers to take part in growing the business by showing enthusiasm for your work and maintaining a positive attitude
Contact new clients in new markets to expand the business
Sell services provided by the business
Attend networking with related businesses and fostering B2B relationships
Develop partners network
Fluency in French and English (mandatory both verbal and written)
Experience in an office/customer service role preferred
Excellent written and verbal communication skills
A valid passport & ability to travel abroad in order to see clients
Very good attention to details
Positive attitude and self-motivated
**Salary: £25000 per annum plus Bonus, 40 hours per week. Start November 2021.**
**Job Types**: Full-time, Permanent
**Salary**: Up to £25,000.00 per year
Additional pay:
- Bonus scheme
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- What about this role excites you and made you want to apply? Please describe your interest in working with us.
**Language**:
- English (required)
- French (required)
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