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Office Administrator
7 months ago
Job Title: Office Administrator
About the role: Working as part of a small office based team, you will be required to complete tasks as required by the companies Administration team.
**Responsibilities**:
- Answering all incoming calls professionally
- Deal with customer care queries
- Chase outstanding payments for Proformas
- Filing of sales documents
- Stay up to date with export documents for HMRC records
- Updating customer details on the CRM database
- General CRM database cleansing
- Acknowledgement of orders (print for filing and uploading to CRM database)
- Provide order updates to customers as and when required.
- Opening cash accounts
- Raise sales orders including sample requests.
- Key registration checks
- Organise shipment of orders being dispatched, invoice accordingly.
- Marketing administrative tasks as and when required by the Marketing Manager
- Any other duties as required.
**Requirements**:
- Administrative experience, ideally in a sales office environment
- Excellent attention to detail
- Ability to work accurately and efficiently, even when under pressure.
- Excellent professional telephone manner
- Well organised, with the ability to work on own initiative but also enjoy working as part of a small team.
- Excellent IT skills, particularly Microsoft Office and Microsoft Word.
- Flexible and willing to learn.
- Previous experience of Opera Pegasus (Optional)
Who are we?
At Camlock Systems Ltd, we’re proud of our history. With over 100 years of experience, Camlock Systems is a leading global manufacturer of electronic and mechanical locking systems and access control solutions. As a family-owned business now in its third generation, we’ve had time to perfect our craft and develop the products our customers really need.
We have got to where we are today by listening to our customers and developing technologies and services that solve their problems - whether it’s a security threat or key management.
Our Values:
Create: As a family-owned business, born from generations of locking innovation, our history of success is down to the creative people who work here.
Innovate: If you’re a creative thinker, with drive and determination to progress your career, we’re looking for you. Innovation is intrinsic to our business.
Collaborate: At Camlock, we use our collective experience as a team to find solutions to the problems caused in security and access management.
**Job Type**: Part-time
Expected hours: 25 per week
**Benefits**:
- Company pension
- Health & wellbeing programme
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
