Customer Service Advisor Remote
2 weeks ago
Interaction recruitment are working with a well-established business to recruit for the position of Customer Service Advisor on a full-time permanent basis.
My client is seeking a customer focused individual to join their remote team. You MUST live within a commutable distance from Peterborough.
**SALARY: £18,500 - £19,500**
**LOCATION: PETERBOROUGH (REMOTE)**
**HOURS: MONDAY TO FRIDAY 9:00AM - 5:00PM**
This exciting opportunity is perfect for an individual who is driven and likes to learn. Where you will be required to interact with customers on a daily basis with exemplary customer service, whilst maintaining effective management of a portfolio of clients.
**Key Responsibilities**:
- Manage and respond to a series of inbound calls and manage case load
- Understanding client needs and gather information
- Data entry
- Checking documentations
**Requirements**:
- Minimum of 2 years in a Customer Service role
- Great IT skills
- Effective communication skills both written and verbal
- Well organised
- Highly experienced and capable of using Microsoft Word, Excel, & PowerPoint.
- Ability to work to tight deadlines under elements of pressure
**The Person**:
- Creative and independent thinker/problem solver
- Great telephone manner
- Self-motivated and able to motivate others
- Drives a Can Do attitude and approach
- Results orientated
- Self-confident
- Team player and able to use own initiative to drive ideas and performance
- Customer focused
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