Business Support Officer

1 month ago


Warwick, United Kingdom Warwickshire County Council Full time

**About Us and the Role**

We have a Business Support Officer role available on a permanent basis supporting our team within Education Services.

This is a full-time position, 37 hours per week Monday to Friday, supporting the casework/administration of the Special Educational Needs Disability Assessment and Review Service (SENDAR). Based in Warwick but hybrid working. We deliver high quality, professional business support to teams across Education Services. This role may also need to support other teams across Send and Inclusion and have the ability to support other teams as necessary across the Business Support Service.

SENDAR is the Local Authority service that manages, monitors and reviews the Statutory Special Educational Needs processes for Warwickshire in accordance with the SEN Code of Practice.

The teams in Education Services are strong, dynamic and supportive, dedicated to putting the child/young person and their family at the heart of the activity.

As part of the Business Support Service you will work to provide effective, flexible and responsive business support to one of the Council’s services, with the ability to support other teams as necessary.

We are looking for someone who can work in a busy office where deadlines are crucial, you need to have excellent organisation and time management skills along with the experience of using a variety of windows-based computer systems e.g. word, excel and management information databases. Good attention to detail and producing work to a high standard is required as is the ability to maintain confidentiality and comply with data protection requirements. The service areas that we support work with key teams within the Local Authority as well as educational settings (head teachers/special needs coordinators), professionals, other Local Authorities and external agencies.

As a Business Support Officer, you will be able to provide frontline support, giving advice and guidance. You will provide casework and/or administrative support with the ability to work under pressure and meet deadlines. You should be a good communicator who is self-motivated, and solution focused with the ability to liaise and communicate in person/and or in writing a variety of information, including dealing with anxious/apprehensive customers in a sensitive manner.

**For the full Job Description and Person Specification please click the link here.**

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

**Additional Information**

**Closing Date: Monday 11**th** September 2023



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