Service Desk Supervisor
2 weeks ago
**Service Desk Supervisor**
**£26,000 + benefits**
**Peterborough**
I am looking for a Supervisor for a Service Desk to be a part of this fantastic team for the leading multi-brand technology solutions provider to business, government.
As a Supervisor for a Service Desk, you will provide leadership, guidance, and support to a team of service desk analysts. You will be responsible for the upkeep and quality of the knowledge base for the team and ensuring that customer escalations are managedin a timely manner.
Hours:
Shifts between 7am - 8:30pm including weekend rotation.
**Requirements**:
- Awareness of ITIL methodologies and best practice
- Customer Service Skills
- Good working knowledge of Microsoft word, Excel and Outlook
- Previous team management experience
- Driven, motivational, professional leader, with a 'can-do' attitude at all times
This is an amazing opportunity for a Supervisor for a Service Desk to grow and develop, with a friendly team at an established company.
**Service Desk Supervisor**
**£26,000 + benefits**
**Peterborough
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