Training Administrator

6 months ago


Wilmslow, United Kingdom Professional Development Group Full time

**Roles and Responsibilities**
- Plan and execute online events, managing technical and logístical operations.
- Coordinate with trainers and delegates to ensure smooth online experience.
- Work closely with trainers to ensure all materials are prepared and uploaded to the virtual event platform.
- Familiarity with Zoom, including setup, testing, and troubleshooting during live sessions.
- On day support launching, troubleshooting and feedback on online events via Zoom.
- Create and distribute pre and post event materials.
- Respond to enquiries in a professional and timely manner.
- Ensure excellent customer journey from booking to post event.
- Track and manage customer bookings and cancellations.
- Collect data from events to support internal reporting.
- Manage online platforms to ensure event data is uploaded, relevant and up to date.
- Work alongside accounts team to ensure trainer and delegate financial operations run smoothly, tracking trainer and delegates invoices.
- Provide administrative support for all business activities and wider projects.
- Monitoring and maintaining multiple enquiries inboxes

**Requirements**:

- Strong organisational and time management skills.
- Excellent communications skills, written and verbal.
- Strong customer service skills, professional and friendly.
- Familiarity with Zoom and Microsoft Office.
- Ability to use own initiative and judgement to be proactive.
- Able to work as individually and as part of a team.
- Strong attention to detail

**Benefits include (the below will be pro-rated)**:

- 23.5 days, including 0.5 days for your birthday, plus bank holidays and the opportunity to purchase holiday
- Holiday entitlement increasing with length of service
- Christmas shutdown
- Flexible working hours
- Company pension

**About Us**:
Professional Development Group (PDG) has several divisions developing industry-leading products and services that help customers connect and learn, creating and providing access to content and intelligence so that businesses, professionals, and academics can work smarter and make better decisions faster. Our brands are:

- Government Events:_ Specialists in delivering leading, information-led public sector conferences and events and we deliver events at the forefront of Government policy. We delivered over 200 online virtual conferences in 2020-2021 and have been recognised for our award winning 2020 online conference programmes.
- MyPD: _Executive Education division that provides courses, lasting between three and five days, for managers and leaders in a range of areas, they are both in an online and in-person format. We are a Registered Centre of the Chartered Management Institute which means we can offer their globally recognised management qualifications alongside our training. Our customers come from the private, public and third sectors.
- GovPD: _Provides one day online, or in-person in-house training to the public sector to develop careers and drive organisational change, mainly focused around 'soft' skills training, for example, emotional intelligence and women in leadership.

**Inclusion & Diversity**:
We recruit, promote, and reward our people solely based on their ability to contribute to Professional Development Group's goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age, or marital status.

While we do not mandate you disclose any personal information, we strongly encourage that you make us aware of any reasonable adjustments so we can support you through the recruitment process and beyond.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Flexitime
- Health & wellbeing programme
- Referral programme
- Sick pay
- Transport links
- Work from home

Supplemental pay types:

- Performance bonus

Work Location: Hybrid remote in Wilmslow, SK9 5AG

Reference ID: Jackie/ CC


  • Training Administrator

    2 months ago


    Wilmslow, United Kingdom CV-Library Full time

    Training Administrator Hybrid - Home and office (Wilmslow) We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! We believe in growing our own talent...


  • Wilmslow, United Kingdom Citation Full time

    Training AdministratorHybrid - Home and office (Wilmslow)We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!We believe in growing our own talent in-house,...

  • Training Administrator

    6 months ago


    Wilmslow, United Kingdom Professional Development Group Full time

    **Roles and Responsibilities** - Plan and execute online events, managing technical and logístical operations. - Coordinate with trainers and delegates to ensure smooth online experience. - Work closely with trainers to ensure all materials are prepared and uploaded to the virtual event platform. - Familiarity with Zoom, including setup, testing, and...

  • Administrator

    6 months ago


    Wilmslow, United Kingdom Prestige Recruitment Group Full time

    This position offers fantastic opportunities to grow and develop your administration career. If you are looking for a small close-knit company that prides itself on its positive working environment then this is the role for you. The role of Administrator is a challenging and busy role, it involves managing a live active order, managing it from start to...

  • Office Administrator

    7 months ago


    Wilmslow, United Kingdom Platinum Financial Recruitment Full time

    **LOCATION** **Wilmslow** **SALARY** **£23000 - £25000** **JOB TYPE** **Permanent** **REF** **EW2402-9044_1708014022** **Office Administrator** **£23,000 - £25,000** **Wilmslow** If you have 12 months experience in administration but reached a brick wall and looking for a company to offer you the progression you’ve been hoping for, you’re...

  • Business Administrator

    6 months ago


    Wilmslow, United Kingdom Ministry of Justice Full time

    Salary - £25,752 - £27,116 Number of jobs available - 1 Detail of reserve list - 12 Months Region - North West City/Town - Wilmslow Building/Site - HMP STYAL WILMSLOW, SK9 4HR Grade - AO Organisation Grade for HMPPS - Band 3 Post Type - Permanent Working Pattern - Full Time, Flexible Working Role Type - Administration / Corporate Support Will...

  • Trainee Administrator

    7 months ago


    Wilmslow, United Kingdom Barlow Wood Recruitment Full time

    **TRAINEE ADMINISTRATOR** **WILMSLOW TOWN CENTRE** **£20, 500PA** Our client is seeking a Trainee Administrator to join their Admin Support Team. This is an excellent opportunity for someone wanting to kick off their admin career in a fun modern office environment. The position is office based only and will therefore will give you full support with your...


  • Wilmslow, United Kingdom S&G Response Full time

    To support a dynamic, growing business within the engineering industry, you will be working within the engineering team providing a professional and excellent administration service while supporting all departments and the company as a whole with all the necessary administration duties. **Key Accountabilities** - Able to complete a number of daily...


  • Wilmslow, Cheshire East, United Kingdom Candour Solutions Full time

    Join Our TeamCandour Solutions is a dynamic and innovative company that values its employees.**Job Overview:**We are seeking a Network Systems Administrator to join our team at Candour Solutions.**Salary Range:** £40,000 - £55,000 per annum, depending on experienceThe successful candidate will have technical knowledge and experience of network switch /...

  • Business Administrator

    6 months ago


    Wilmslow, United Kingdom McGregor Recruitment Full time

    BUSINESS ADMINISTRATOR - £22,000 - £27,000 We are looking for a strong Administrator to join a well-established business based in the town centre of Wilmslow. You will be based in state of the art offices and be part of busy and vibrant team. The Administrator role is busy and you will be given the opportunity to learn more about the business and develop...


  • Wilmslow, Cheshire East, United Kingdom Randstad Staffing Full time

    Job Title: Receptionist - 6 Month Maternity CoverWe are seeking an experienced Administrative Officer to support our daily operations at our Wilmslow office.About the CompanyRandstad Staffing is a leading provider of sales and apprenticeship training and development services. We partner with top UK organisations, including Virgin Media, American Express, and...


  • Wilmslow, Cheshire East, United Kingdom Randstad Internal Resourcer Full time

    Business Administrator/ReceptionistWe are seeking a highly organised and motivated Business Administrator/Receptionist to join our team on a maternity cover basis. As part of our busy contracting business, you will be responsible for providing administrative support and ensuring the smooth operation of our office.The Role:We are looking for an administrative...


  • Wilmslow, Cheshire East, United Kingdom Randstad Employment Bureau Full time

    Job Title: Administrative OfficerAbout the Role:We are seeking an highly organised, enthusiastic and confident individual to support with the day-to-day running of our contracting business. The successful candidate will be based out of our office in Wilmslow and will manage the front of house.Key Responsibilities:Front of House: Management and organisation...


  • Wilmslow, United Kingdom Make Events Full time

    **Job Title**:Office Administrator Apprentice **Reporting to**:People and Culture Manager **About Us** Make Events are a hugely experienced events agency in Manchester who have taken the industry by storm since they launched in 2012 by founder Holly Moore. With a client list that reads like a who’s who of the North West’s most successful businesses,...


  • Wilmslow, Cheshire East, United Kingdom Randstad Staffing Full time

    Administrative Role: Receptionist - 6 Month Maternity CoverWe are currently seeking an Administrative Officer/Receptionist to assist with daily operations at our contracting business in Wilmslow.About the OpportunityPareto is a leading provider of sales and apprenticeship training and development services, partnering with top UK organisations, including...


  • Wilmslow, Cheshire East, United Kingdom Bond Rec Full time

    About the RoleWe are seeking an experienced Adviser Support Administrator to join our team at Bond Rec. About YouWe are looking for an individual with administration experience in a financial planning company for at least two years. You should have experience in processing authority letters, and gathering data about a client's investments, pensions and life...


  • Wilmslow, United Kingdom Praetura Group Full time

    **About Us** Praetura Group was founded to provide growing and ambitious companies the funding they need to succeed. By bringing a diverse range of financial services together, we can support businesses as they scale, and their funding requirements change. At Praetura, we know it takes more than just capital to build a great business. It takes funding on...


  • Wilmslow, United Kingdom Praetura Group Full time

    **About Us** Praetura Group was founded to provide growing and ambitious companies the funding they need to succeed. By bringing a diverse range of financial services together, we can support businesses as they scale, and their funding requirements change. At Praetura, we know it takes more than just capital to build a great business. It takes funding on...


  • Wilmslow, Cheshire East, United Kingdom Randstad Employment Bureau Full time

    As a highly organised and enthusiastic Administrative Support Specialist, you will be responsible for supporting the day-to-day running of our contracting business in Wilmslow. You will work closely with our team to ensure seamless operations and provide exceptional front of house service to clients and staff.Based out of our office in Wilmslow, this role is...


  • Wilmslow, United Kingdom Morris Homes Limited Full time

    To work as an integral part of the team providing administration support to ensure the smooth running of the Commercial and Technical departments. Key Responsibilities - Attend weekly meetings and take minutes for typing and distributing - Take telephone queries and questions and deal with or pass to the relevant members of the team - Organise, manage and...