Customer Service Apprentice
14 hours ago
This is a **great opportunity** for someone wanting to join an established company in an **exciting, innovative, fun and socially responsible industry**as an **Apprentice Customer Service and Business Admin Consultant.**
**Apprenticeship Level**:Customer Service Practitioner Level 2
**Salary**: £16,600 (Rising to £20,600 after completion of the 12-month apprenticeship)
**Hours**:40-hour week, Monday to Friday - 28 days holiday (including Bank holidays) uniform provided
**Apprentice Customer Service and Business Admin Consultant Duties**:
- Inputting Customer details and requirements on to an in-house computer system
- Speaking to Venues/Suppliers and discussing detailed information
- Checking financial and payment documents and uploading onto the in-house system
- Working as part of a Team to ensure Customer Service is at the forefront of everything you do
**Apprentice Customer Service and Business Admin Consultant Requirements**:
- You'll need to have a passion for delivering an excellent Customer experience
- be the type of person that strives to exceed Customer expectations through ensuring that your communication is friendly, consistent, clear and accurate whether that be verbally or written.
- You'll be extremely organised, efficient and be able to manage your time well.
- You'll have an attention to detail that ensures process and administration is done correctly, first time and on time.
- You'll be able to work on your own initiative and also be a Team player and enjoy working with a Team.
- Being enthusiastic and sociable with a "can do" attitude is essential.
**About the apprenticeship**:
Once you're here, take advantage of a structured learning journey where you'll develop the skills you need for the job, as well as gaining a thorough understanding of their wider Customer Operations business. You will be working alongside your colleaguesand getting hands-on experience so that you’ll be very well placed to progress with them once the Apprenticeship comes to an end.
You will be supported through the Customer Service Practitioner Level 2 Standard and Functional Skills in Maths and English as required.
Our client have a strong commitment to apprentices and training. As a successful apprentice, you will be provided with unparalleled support throughout the duration of your learning journey.
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