Help Desk Associate/vp
3 weeks ago
_We are looking for someone to join our infrastructure team as a Help Desk Associate or VP. This individual will be involved in all aspects of systems administration, maintenance, troubleshooting and upgrades and will have an excellent attitude to customerservice. _
**Responsibilities**
- Provide level 1 and 2 support to the firm’s employees across multiple locations
- Perform basic administrative tasks including creating and managing accounts within a Microsoft Active Directory environment
- Manage Help Desk tickets in a timely manner
- Provide highest levels of customer service
- Document issues in ticketing system
- Escalate issues as appropriate in a timely manner
- Install, make changes and repair computer hardware and software
- Follow-up with employees to ensure issues are resolved
- 5-10 years’ experience working for an investment company
- Experience working with and supporting a trading environment
- Experience supporting users in other parts of the world
- Full knowledge of Microsoft 365 platform including Teams and SharePoint
- Experience with video conferencing technology
- Handle onboarding and offboarding responsibilities in coordination with HR
- Assist users with remote access setup and troubleshooting using Citrix and Remote Desktop/VPN technology
- Management of mobile device software for iOS and Android using Microsoft Intune
- Willingness to learn and work within a team dynamic
- Passionate about providing exemplary customer service
- Experience providing white glove support for senior management
- Occasional travel within the area (Stamford, Boston)
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Help Desk Associate
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London, United Kingdom Checkout Group Full timeContract Lifecycle Management Associate, Legal Operations Full-time Checkout.Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others....
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Help Desk Associate
1 month ago
London, United Kingdom Checkout Group Full timeOur mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments...
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Help Desk Associate
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Investment Banking(M&A), Associate
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London, United Kingdom Circle Square Talent Full timeFrench or German speaking Senior Associate & VP - Restructuring We represent a prestigious investment bank with a global presence, they are now looking for a French or German speaking senior associate & VP to join their restructuring team in London. Key Responsibilities: Lead and assist in complex restructuring transactions in the European market. Work...
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