Help Desk Associate

1 month ago

London, United Kingdom Checkout Group Full time

Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
com is seeking a dedicated Legal Operations Associate to join our legal team to support business growth and expansion
You'll be responsible for assisting with the overall strategy, development, implementation, and maintenance of processes and technology solutions. This role will also work with commercial teams to assist with contract workflows.
Optimize and enhance the use of technology, including creating process efficiencies, data integrity, and managing costs.
Leverage data through metrics and dashboards to provide valuable insights to leadership on various initiatives.
Partner with the commercial legal and deal management teams to create contract workflows and provide support for the company’s CLM system.
Assist with departmental people processes such as onboarding new employees and contractors, and provide assistance as requested with communications, memberships, all-hands meetings, department surveys, and employee engagement initiatives.
You have 4+ years of relevant experience
Prior experienceowning or administrating a contract lifecycle management system (IronClad or LawVu experience preferred)
Proven experience with legal tools such as "help desk" and service management solutions featuring ticketing systems, self-service portals, and knowledge bases (e.g., Prior experience with building and maintaining intranet portals and pages
Ability to proactively identify needs and issues and provide solutions andto balance and prioritize multiple tasks and projects
Hiring hard-working people and giving them a community to thrive in is critical to our success.

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