Receptionist

6 months ago


Inverness, United Kingdom MacAli Group Full time

'''Duties'''
- Greet and welcome guests upon arrival
- Provide excellent customer service and address guest inquiries and concerns
- Assist with check-in and check-out procedures
- Handle reservations and manage room assignments
- Ensure the cleanliness and maintenance of the reception area
- Answer phone calls and direct them to the appropriate department or individual
- Maintain a professional and friendly demeanor at all times

'''Skills'''
- Strong guest service skills with a focus on hospitality
- Ability to communicate effectively in multiple languages (multilingual)
- Previous experience in a hotel or hospitality setting is preferred
- Bilingual proficiency is a plus
- Excellent phone etiquette and communication skills

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific needs of the organization.

**Job Types**: Full-time, Part-time

Pay: £11.00-£12.00 per hour

Expected hours: 25 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Administrative: 2 years (required)

Work Location: In person


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