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Office Administrator/customer Service

4 months ago

Bridport, United Kingdom Furleigh Estate Full time

**About us**

Furleigh Estate is a vineyard and winery based in Salway Ash, near Bridport. We are a small, family business with global ambitions. Our goal is to produce the finest English wine and delight customers and visitors to our vineyard and winery.

Our work environment includes:

- Relaxed atmosphere
- On-the-job training
- Casual work attire
- Rural, farm location

'''Duties'''

Perform a variety of administrative and clerical tasks to support the smooth operation of the shop and office
- Answer and direct phone calls in a professional and courteous manner
- Welcome customers to the vineyard shop
- Conduct wine sales using the ePOS
- Ensure environment inside and outside of the shop is clean and tidy
- Ensure the shop is fully stocked
- Greet vineyard tour visitors and provide them with necessary information or assistance
- Prepare website orders for despatch
- Liaise with couriers and other service suppliers
- Maintain office supplies inventory and place orders when necessary
- Assist with data entry, filing, and record keeping
- Utilize computerized systems such as Google Suite and Microsoft Office to manage documents and information

'''Requirements'''
- Proven experience as an office administrator or in a similar administrative role
- Retail sales experience an advantage
- Wine knowledge an advantage but training will be given
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines
- Proficient in using computer software such as Google Suite and Microsoft Office
- Excellent phone etiquette and interpersonal skills
- Ability to multitask
- Flexible, team player
- Comfortable lifting 10/15kg weights
- UK driving licence

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Full-time, Permanent

**Salary**: £11.00-£12.00 per hour

Expected hours: 39 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Bridport (required)

Ability to Relocate:

- Bridport: Relocate before starting work (required)

Work Location: In person

Application deadline: 29/02/2024
Reference ID: OFFICE ADMIN