Customer Services Advisor

3 months ago


Bridport, United Kingdom BRIDPORT LEISURE CENTRE Full time

Bridport Leisure Centre provides a wide range of recreational facilities and activities to the people of West Dorset with a view to improving their quality of life. We are one of the premium leisure facilities in the area and to ensure we continue this success we are looking to recruit enthusiastic applicants into the role of Customer Services Advisor.

Your role will be to ensure the smooth running of the front desk whilst providing excellent customer care at all times. You will be the first point of contact for customers visiting the leisure centre. Ideally you will have previous experience of working within a busy customer service focused environment. You will be approachable and personable with exceptional communication and organisational skills, you will be a keen team player and you will want to exceed customer expectations to improve the overall experience at Bridport Leisure Centre.

Duties will include receiving payments, taking bookings, answering the telephone, operating the computerised booking system, dealing with general enquiries and other administrative tasks associated with a front desk.

We are currently recruiting to fulfill a number of roles to include full time, part time or irregular casual hours.

Our daily shift patterns comprise of:
Monday to Friday 6:15am - 2:15am and 2:15am - 9:15am

Saturday and Sunday 8am - 2pm
- Highly computer literate
- Passionate to provide excellent customer care and customer service
- An excellent communicator
- High level of professionalism, integrity, enthusiasm and motivation
- Highly organised with excellent attention to detail
- Flexible and adaptable attitude
- Team player

In return, we offer a range of benefits:

- Competitive rates of pay
- Company Uniform
- Free membership for our facilities
- Company Pension Scheme

Bridport Leisure Centre is an equal opportunities employer who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- Gym membership
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: BLCREC



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