Programme Administrator
6 months ago
Exciting Opportunity for a Programme Administrator at an Esteemed London based University. You'll manage crucial tasks like student enrolment, attendance, assessment, and more. Your excellent communication skills will help you collaborate across departments to offer top-tier customer service. Thrive in a dynamic university setting while ensuring all processes comply with Academic Regulations and deadlines.
**Duties**:
- Manage administration relating to the student academic experience, from enrolment to assessments.
- Deliver top-tier customer service to students and stakeholders, acting as a first point of contact for academic programme queries.
- Ensure academic programmes are carried out in line with university processes and deadlines, collaborating with various central services like Registry, Admissions, and the Academic Office.
- Support validation processes for new and existing programmes, maintaining a solid understanding of academic regulations.
- Coordinate programme assessments, including setting up the assessment calendar, managing submissions, and servicing Assessment Boards.
- Extensive experience in university administration/service sector support & administration.
- A service and solution-focused mindset, coupled with excellent communication skills.
- Proficiency in MS Office, particularly Excel for managing complex data.
- A knack for prioritizing and managing work efficiently amidst conflicting demands.
- Proven experience in a university or Service environment, working as part of a team to deliver top-notch service and support.
**Job Type**: Permanent
**Salary**: £30,000.00-£35,000.00 per year
**Benefits**:
- Additional leave
- Sick pay
- Work from home
Schedule:
- Flexitime
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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