Head of Operations for The East of England

3 weeks ago

London, United Kingdom Ministry of Justice Full time

Salary 1
- £80,175 - £92,800

Number of jobs available 1
- 1

Detail of reserve list 1
- 12 Months

Region 1
- East of England

City/Town 1
- Basildon, Bedford, Bury St Edmunds, Cambridge, Chelmsford, Cheshunt, Colchester, Grays, Harlow, Hemel Hempstead, Huntingdon, Ipswich, Kettering, King's Lynn, Lowestoft, Luton, Northampton, Norwich, Peterborough, Southend-on-Sea, St Albans, Stevenage, Watford, Wellingborough

Building/Site 1
- JSO Walter Tull House, Northamptonshire, NN1 1NS, NMS 12-13 Adam Court, PE1 5PP, NMS 1St Floor Dryden House, PE29 3NU, NMS Boathouse Business Centre, PE13 3BH, NMS Civic 2, Victoria Avenue, SS2 6ER, NMS Clemitson House, LU1 2RP, NMS MID ESSEX Gemini Centre, CM2 0YN, NMS Municipal Offices, NN15 7QX, NMS Part 3rd Floor, Victoria House, CM1 1JR, NMS Part Second Floor, Civic Office Complex, RM17 6SL, NMS Portal House, CO2 7BA, NMS Suite 1, 3rd Floor, Hubbard House, IP1 2QA, NMS The Basildon Centre, SS14 1DL, NMS Waterhouse Street, HP1 1ES, NPS 20 OXFORD STREET WELLINGBOROUGH, NN8 4HY, NPS 203 WHAPLOAD ROAD LOWESTOFT, NR32 1UL, NPS 27 WARKWORTH STREET CAMBRIDGE, CB1 1EG, NPS 4 MITRE BUILDINGS HARLOW, CM20 1DR, NPS 41 HARPUR STREET BEDFORD, MK40 1LY, NPS ARGYLE HOUSE STEVENAGE, SG1 2AD, NPS CARRAWAY HOUSE BASILDON, SS15 6PH, NPS CENTENARY HOUSE NORWICH, NR3 1RT, NPS DETTINGEN WAY BURY ST EDMUNDS, IP33 3TU, NPS EAST HEART CENTRE CHESHUNT, EN8 9XL, NPS GODWIN HOUSE HUNTINGDON, PE29 3BD, NPS MID HERTS CENTRE ST ALBANS, AL1 3XH, NPS PENINSULAR HOUSE IPSWICH, IP4 1AQ, NPS PETERBOROUGH MAGISTRATES COURT PETERBOROUGH, PE1 1ED, NPS PROBATION OFFICE KINGS LYNN, PE30 1HP, NPS SOUTH WEST HERTS CENTRE WATFORD WATFORD, WD18 0BN

Grade 1
- Other

Organisation Grade for HMPPS 1
- NPS Pay Band D

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working, Other

Role Type 1
- Analytical, Operational Delivery, Other, Senior Leadership

Job description 1

**Overview of the job**

The post holder will be responsible for operational delivery by the NPS within the region. The job holder will report to the Regional Director and have line management responsibility for a number of Heads of Probation Delivery Unit (PDU) and the Public Protection function in each region. In larger regions, there will be more than one postholder and responsibility for PDUs will be divided between postholders.

**Summary**

The post holder will provide operational direction for the NPS within the region, overseeing and joining up services across several PDUs to ensure an integrated system that delivers on the purpose of probation: to protect the public and reduce reoffending. A key objective will be to ensure that high performance is consistent across PDUs. They will be responsible for strategic direction of the interface with courts and sentencers, as well as key public protection functions such as victims, safeguarding & MAPPA. Working with the RD, they will contribute to the development of strategic objectives across the probation region and operationalise these within the delivery arm of the business.

The post holder will ensure that any action plans developed by the Performance and Quality function are implemented in the operational line in a timely manner, embedding a culture of continuous improvement and actively addressing underperformance. They will implement national operational policies and procedures, using an overview of the whole region to identify and address areas of underperformance, ambiguity or inconsistency. The job holder will provide assurance to the RD that the necessary processes are in place and being adhered to in relation to both operational and corporate responsibilities. They will demonstrate inspirational, confident and empowering leadership, supporting the RD in driving an inclusive and positive culture for the region. They will collaborate with external partners at a regional or sub-regional level and represent the RD as appropriate.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must work proactively to deliver the recommendations of the Lammy Report and implement the strategic framework for working with female offenders.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

They may be required to participate in out of hours senior management on call rota.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Line manage a number of ‘Heads of Function’ who are responsible for

operational delivery in the PDUs and Public Protection.- Hold senior leaders to account for the performance of their PDUs and Public Protection teams, ensuring that consistent and high standards are maintained and taking effecti

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