Administration Assistant
3 months ago
Job Summary:
We are seeking a meticulous and organised Administrative Assistant to join our team.. This role requires a high level of attention to detail and the ability to multitask effectively.
**Responsibilities**:
- Working in multi-functional teams covering administration, the collection of local taxation, cashiering, and customer contact.
- To deliver first class service to all customers. Staff will rotate between different teams. Appropriate training will support any staff transfer between teams.
- To carry out general administrative duties related to the production of school travel passes.
- To work on all types of cases and accounts ensuring appropriate procedures are followed.
- Take steps to safeguard benefit expenditure, prevent and detect fraud wherever possible. Work co-operatively with investigators, other staff and other organisations to tackle benefit fraud and other fraud, maintain standards of integrity as laid down in the Code of Conduct and Personal Standards of Behaviour.
- To contribute to the process of continually improving customer access to quality, cost effective services and promote a positive image of the Council, working as part of an integrated team.
- To assist with delivering the Council’s commitment to excellence and customer servic
- To effectively use relevant ICT systems and assist in the creation, development and maintenance of records, files and statistical information.
- To provide administrative services and to use, develop and maintain procedures and codes of working practice that maintain and enhance quality.
- To undertake any other duties and responsibilities within the grade of the post and work within the Council’s commitment to equal opportunities and customer
**Job Type**: Temporary contract
Contract length: 3 months
Pay: £22.39 per hour
Expected hours: 35 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
- IT, Microsoft packages: 1 year (required)
Licence/Certification:
- NVQ in administration (required)
Work Location: In person
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