Customer Consultant

4 days ago


Cardiff, United Kingdom Monmouthshire Building Society Full time

**Come and join our amazing team**
We are looking for a customer consultant at out Caerleon Road Newport Branch. If you want to be a part of an ambitious and progressive Society, this is your opportunity. We are an innovative, exciting, modern mutual and we’d love for you to join us. We are a community and values-based employer that puts both our people and our members at the heart of what we do. If you want to make a real difference to your community and career, then we’d love to hear from you.
**What will you be doing?**
You will be working as part of a supportive established fun team of people, providing excellent customer service face to face to our members, taking ownership of their individual needs. You will demonstrate strong communication skills daily which will enable you to engage in effective conversations, build strong connections and show empathy to our customers. Resolving member enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
**What type of person will you need to be?**
**We are looking for people who live in or near Newport and are passionate about delivering an exceptional customer experience and who have had previous experience of working within a financial services environment.**
You will be a resilient person, with a helpful personality and experience of providing excellent customer service face to face. At the start of your career, we will support you through a blended learning experience this is where you will learn how to be successful in your role through a mixture of virtual classroom & practical training, as well as having the opportunity to develop these new skills fully supported within your branch.
**What will we offer you?**
- *

A starting salary of £20,155pa*
*
“My Benefits” which provides Dental cover, Health Cash plan and critical illness cover plus access to many other high street discounts
*
25 days’ holiday, plus bank holidays PLUS a day off on your birthday to help you celebrate
*
Opportunity to purchase additional holidays
*
A commitment to your ongoing training and development including a rotational development programme
*
Up to 14 Hours of paid Society leave to volunteer for a local community initiative
*
Various health and wellbeing benefits such as 24-hour Employee Assistance Programme, subsidised flu jabs and eye tests
*
Generous Stakeholder Pension Scheme - where the Society contributes a massive 10% on top of your 3% contribution
*
Life Assurance - 4 times your basic salary life cover for pension scheme colleagues

**Our roles often generate a lot of interest and can close early so don't miss out this opportunity to apply**
**_As a financial services organisation regulated by the PRA and FCA our staff must be honest, financially sound and maintain high levels of competence and capability in their role. Therefore our pre-employment checks include adverse credit checks and criminal records checks (DBS checks) for all roles. DBS checks are at a basic disclosure level for the majority of roles but at the standard level for certain roles covered by the Certification and Senior Managers Regime._**

**Salary**: £20,155.20 per year


  • Customer Advisor

    3 weeks ago


    Cardiff, United Kingdom Blue Arrow Customer Success Hub Full time

    Position: Customer AdvisorLocation: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QUSalary: £11.44phHours: Full Time 37.5 hours per week, Monday to FridayShifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid).Some flexibility maybe required to work until 17:15.Start date:...

  • Technical Support

    7 months ago


    Cardiff, United Kingdom E Consultant Full time

    **Technical Support** Cardiff **Who are we?** ID Management Systems is the UK’s NO# Supplier of ID Cards, Software, Printers and Accessories, for 30 years we’ve been at the top of the ID Card industry supplying some of the country’s biggest names with access and smart cards, card holders, printed lanyards, card printers and software. Located in...


  • Cardiff, United Kingdom Phillips consultant Full time

    Job Overview: **Responsibilities**: - Greet and welcome clients and visitors with a friendly and professional demeanor - Answer phone calls, take messages, and direct calls to the appropriate person or department - Provide general administrative and clerical support, including data entry, photocopying, and filing - Schedule appointments and maintain...

  • Customer Consultant

    7 months ago


    Cardiff, United Kingdom The Body Shop International Limited Full time

    **The Body Shop**: When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about...


  • Cardiff, United Kingdom Sonovate Full time

    **Job Title: Customer Experience Consultant** **Location: Cardiff/Hybrid working** **What is Sonovate** We are a lending and technology company with a clear vision: to be The Funding Platform for the Future of Work. Our embedded payment solution empowers the new world of work. By offering flexible payments, it lets recruiters, consultants, and labour...

  • Customer Consultant

    7 months ago


    Cardiff, United Kingdom Monmouthshire Building Society Full time

    An exciting opportunity has arisen, working as a full-time Customer Consultant in our Cardiff Branch. This position is 35 hours per week, Monday-Friday, 9-5 (with a requirement to work two Saturdays each month, given back as time in lieu). A job share is also possible. We are currently looking for two individuals to join our team! **Why work with...


  • Cardiff, United Kingdom Julian Hodge Bank Full time

    **Do you want to be part of a **force** for good, helping to make life better for customers & society in the moments that matter?** At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage...


  • Cardiff, Cardiff, United Kingdom LEVI'S Full time

    About the Role:This Customer Service Style Consultant will provide excellent customer service and help customers find their ideal outfit. The successful candidate will be a quick learner and adaptable, able to work effectively in a fast-paced environment.As a member of the Levi's team, you will contribute to visual merchandising and stock replenishment,...

  • Customer Consultant

    7 months ago


    Cardiff, United Kingdom Monmouthshire Building Society Full time

    We are recruiting - come and join our team! An exciting opportunity has arisen, working as a part-time Customer Consultant in our Chepstow Branch. **Why work with us?** Are you looking to build a career and make a difference - if so why not consider the Monmouthshire Building Society? We are an innovative, exciting, modern mutual and we’d love for you...


  • Cardiff, United Kingdom Sonovate Full time

    **Job title**: Graduate Customer Experience Consultant **Location**: Cardiff **What is Sonovate** Sonovate is a lending and technology business with a clear vision: To be the premier global financing platform for the ‘Future of Work’ We’ve created an end-to-end work pay solution to power the new working world. One that lets businesses unlock the...

  • Sales Consultant

    8 hours ago


    Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    Yolk Recruitment are currently working on behalf of a leading cloud-based expense management company and are recruiting for an experienced Sales Consultant to join their small but successful team. This is a remote working opportunity where you will be working alongside the sales manager following up on inbound leads and offering a consultative approach to...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    **Customer Service Advisor** A leading insurnace company based in the centre are Cardiff are ranked highly within the UK and looking for a Customer Service Advisor to join their team. They are insurance specialists and are one of the UK's most trusted insurance providers. They have a mission to help anyone get the insurance they want and need. After 2...

  • Technical Consultant

    2 months ago


    Cardiff, United Kingdom CV-Library Full time

    Our client is a market leading MSP who are seeking a Technical Consultant to join their delivery team focussing on M365 and Modern Workplace projects. This is a great opportunity for a Cloud Engineer or Infrastructure Engineer looking to take the next step in their career or a Technical Consultant looking to get involved in enterprise level projects. ...


  • Cardiff, Cardiff, United Kingdom Sytner Full time

    Company OverviewSytner Newport MINI is a reputable dealership committed to delivering exceptional customer experiences. Our team is dedicated to ensuring that every customer feels valued and supported throughout their journey.Salary and BenefitsWe offer a competitive salary of £20,000 and an opportunity to earn up to £45,000 in OTE. In addition, you will...

  • Sales Consultant

    2 days ago


    Cardiff, United Kingdom Page Personnel Finance Full time

    As a Sales Consultant you will have the motivation to sell consultative offering solutions for your client base, building rapport and long term relationships. You will show off your skills in maximising sales revenue from an established customer base withina designated division. Based in Cardiff. **Client Details** The business is a market leader...


  • Cardiff, United Kingdom Braundton Consulting Limited Full time

    **Telesales Consultant** **Basic Salary**: £18,000 with an OTE of £30,000 Our client is looking for a driven and dynamic individual who is well spoken, vibrant and engaging. You will have the motivation to sell consultatively offering solutions for your client base, building rapport and long term relationships. Our success relieson our people and...

  • Senior IT Consultant

    1 month ago


    Cardiff, Cardiff, United Kingdom IMT Resourcing Solutions Full time

    Our client, a leading MSP, is seeking an experienced Technical Consultant to join their delivery team. This role offers a great opportunity for individuals looking to advance their careers in Cloud Engineering or Technical Consulting.Key Responsibilities:Deliver technical projects and implement solutions hands-on.Lead discussions with customers and implement...

  • Style Consultant

    1 day ago


    Cardiff, Cardiff, United Kingdom Levi Strauss & Co. Full time

    Job OverviewWe are seeking a highly motivated and fashion-forward Style Consultant to join our team in Cardiff, United Kingdom.As a Style Consultant, you will be responsible for delivering exceptional customer service and helping customers find their ideal outfit or search for great gifts.You will work closely with our sales team to achieve personal sales...

  • Sales Consultant

    6 months ago


    Cardiff, United Kingdom Castle Fine Art Full time

    **Sales Consultant - Introduction** If you are a sales focused individual who is passionate about delivering great customer service, this is a unique opportunity to join the Castle Fine Art team. We are now recruiting a Sales Consultant at our Cardiff Gallery to work with our loyal client base, nurture new customer relationships and sell our exceptional...


  • Cardiff, Cardiff, United Kingdom CITRUS CONNECT Full time

    Empowering Customer ChoiceAt CITRUS CONNECT, we believe that empowering customers to make informed choices is key to their wellbeing. As a Home Comfort Solutions Specialist, you will play a vital role in achieving this goal by conducting in-home consultations, showcasing our premium products, and building genuine relationships with customers. This role...