Medical Secretary- Paediatrics
6 months ago
The role of the Medical Secretary is to provide a comprehensive secretarial, administration and information service to the Consultant Paediatric Team in respect of his/her NHS work and to the supporting medical/nursing team.
The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, audio-typing, communication and organisational skills. Qualification to AMSPAR Medical Secretary Diploma level or equivalent is highly desirable, as is medical transcription skills. Knowledge and understanding of medical terminology would be advantageous. An ability to understand the need for and to maintain confidentiality is essential.
An essential part of the role is the ability to manage and prioritise your own workload without direct supervision and communicate effectively with all colleagues. We are looking for an enthusiastic and well -motivated member of staff who is a flexible team player.
Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
Transcription and production from winscribe of typewritten reports/correspondence, for the consultant’s team and visiting consultant team which may include outpatient reports, discharge summaries, and other relevant clinical and non-clinical correspondence.
Open and prioritise correspondence (which is often of a highly sensitive and confidential nature) on behalf of consultant/s ensuring that urgent correspondence receives prompt attention. In the consultant/s absence, Medical Secretary is responsible for ascertaining which correspondence requires referral to an appropriate clinician/nurse for urgent attention.
Process case-notes of patients discharged from hospital; follow through ongoing care plans as indicated in notes. Allocate notes to relevant clinician for dictation, or ensure that any standard letters are completed as appropriate. Where standard letters have been generated at ward level, ascertain from case-notes whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary.
Ensure that relevant investigation results received after patient’s discharge are communicated to GP’s where appropriate, particularly where treatment may be required.
Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
Ensure the correct closure of outpatient episodes have been completed, following consultant appointments with patients.
Receive, manage and prioritise telephone and personal enquires, complaints, messages and information from patients, relatives, General Practitioners, Consultants and other medical staff and external organisations on behalf of Consultant and clinical team. Deal with enquiries relating to the medical and social welfare of patients and relatives in a sensitive manner, referring to medical staff or other Healthcare Professionals where appropriate. When responding to enquires, ensure that relevant guidelines or protocols are followed.
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Medical Secretary
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