Employee Relations Consultant

4 weeks ago

Remote, United Kingdom Axa Full time

**Description**:
We have an exciting opportunity to join our HR Employee Relations team as an Employee Relations Consultant on a 6 month fixed term contract/ secondment. The overall purpose of this job is to provide expert advice, guidance, coaching and support to managers with all employment relations cases, ensuring managers build capability and confidence to take responsibility for their own cases, whilst pro-actively identifying employee relations issues and trends within AXA and taking appropriate steps to address these. As this role is to cover a short term need in the team, the ability to hit the ground running is essential.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations or at team events..

**What you'll be doing**:

- Provide expert advice, guidance, support and coaching to managers and HRBPs to resolve employee relations cases pragmatically and in line with the requirements of the business area, engaging relevant stakeholders within HR and the business as appropriate
- Managing cases through to a conclusion where litigation proceedings may or have commenced by working with relevant internal (business, HR & Group Legal) and external (ACAS, Employment Law Team) stakeholders to ensure a commercially focused resolution is achieved
- Developing line manager and HR capability to improve the management of employee relations issues through consultancy, coaching and learning interventions on key risk areas
- Using data to drive decisions and produce, analyse and communicate MI where key trends and risks to the business are identified. Work with HRBPs to recommend and implement solutions to address issues identified, where requested and agreed
- Reviewing existing employee policies, procedures and practices, consulting with key business, HR and legal advisers to make recommendations and implement changes to ensure ER policy supports the achievement of business strategy
- Provide technical expertise to managers and HRBPs to support the business including TUPE transfers, reorganisation, restructures, harmonisation and Group HR initiatives as required

**Qualifications**:
**What we’re looking for**:

- Demonstrable experience within the employee relations field, either through a technical ER background or through generalist HR advisory work with line managers
- Ability to proactively manage litigation, agreeing strategies and negotiating with external parties
- Excellent interpersonal and verbal skills, including the ability to actively listen, question and probe for information, challenge and influence thoughts and actions of managers and employees to negotiate resolution to cases
- The ability to provide coaching and feedback to managers in a constructive manner, enabling them to demonstrate continuous improvement in terms of their capability and confidence with case work
- Good written communication skills, including the ability to document interactions and correspondence with accuracy and sensitivity
- Experience building trusted customer relationships and delivering service that exceeds and shapes customers expectations

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

**What we offer**:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary of c. £40,000 dependent on experience
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
- AXA employee discounts
- Gym benefits

LI-Hybrid

**About AXA**:
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference.

Proud to be part of the AXA Group, a global insurance brand and a

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