Client Engagement Coordinator

2 months ago

Liverpool, United Kingdom Migrant Help Full time

**Job Title**: Client Engagement Coordinator

**Location**: Liverpool

**Salary**: £27,275 Increasing to £31,059 following successful completion of a 6 months' probation period

**Job type**:Fixed Term Contract

**Closing Date**: 18
th
August 2023

**About us**:
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

**The Role**:
We are currently looking for **Client Engagement Coordinators** to join our dedicated and compassionate Strategic Programmes team, on **a Fixed Term Contract.**There will be a potential for the role to be made permanent or be extended.

Migrant Help is seeking an experienced employability professional to fulfil this exciting new role. You will be responsible for brokering and managing relationships between partners that engage with our clients such as refugee support organisations, housing, skills and Voluntary and Community Sector (VCS) providers, which will benefit the participants and provide greater levels of cohesion between services.

The Client Engagement Coordinator will act as a consistent and stable point of contact for internal and external stakeholders, developing relationships with local partner In this role, you will work to maintain and develop relationships with targeted stakeholders, partners and community groups to drive referrals to the programme and drive engagement. This is an engaging role requiring communication and influencing skills, as well as a good understanding of the needs of refugees living in the West Midland/North West.

If you are an excellent communicator, have the ability to write short reports and feedback on service operational achievements and are looking for an exciting role within a charity that is making a difference, we'd love to hear from you

**Duties and Responsibilities**:

- Responsible for brokering and managing relationships between partners that engage with our clients such as refugee support organisations, housing, skills and Voluntary and Community Sector (VCS) providers, which will benefit the participants and provide greater levels of cohesion between services
- Maintain and develop relationships with targeted stakeholders, partners and community groups to drive referrals to the programme and drive engagement
- Identify appropriate stakeholders and provide information and guidance on the support available through the Refugee Employability Programme. Representing Migrant Help at appropriate community and other promotional events
- Plan and implement the delivery of partnership events to ensure effective and close partnership working between Migrant Help and wider stakeholders and partners
- Undertake planning and delivery of events and activities in support of generating referrals for potential participant groups
- Identify new opportunities within the sector that align with Migrant Help's strategic aims and goals
- Liaise with partner organisations to generate client referrals to the REP
- Actively work with third party providers to ensure relevant specialist services are accessible to the participants
- Optimise opportunities across multiple platforms to engage our clients

**About you**:
The experience and skills you need:

- Strong ability to problem-solve, research information and solutions, and strong ability to take initiative
- Ability to reflect on ways to continuously improve service delivery
- Excellent computer skills including Word, Excel and databases; particularly in making and keeping accurate and timely records
- Awareness of, and commitment to, confidentiality and GDPR data protection.
- Excellent organisational skills with the ability to work under pressure, both individually and in a team

**Benefits**:

- Flexibility and work life balance
- Enhanced family friendly provisions
- Additional holiday entitlements
- Perkbox benefits
- Non-contributory pension scheme.

**Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.

  • Family Engagement Coordinator

    1 month ago

    Liverpool, United Kingdom King's Leadership Phoenix Academy Full time

    The purpose of the Family Engagement Coordinator (FEC) role at the Great Schools Trust is to strategically and proactively enhance school attendance and student wellbeing, particularly for children from disadvantaged backgrounds. This involves implementing data driven attendance strategies, collaborating with various agencies to address the underlying causes...

  • Client Engagement Assistant

    1 month ago

    Liverpool, United Kingdom USS Full time

    **Client Engagement Assistant** *** **Business Area: Pensions Engagement & Development** *** **Place of Work: Liverpool** *** **Contract Type: Permanent** *** **When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size, you'll have real autonomy and...

  • Events and Engagement Coordinator

    2 hours ago

    Liverpool, United Kingdom John Moores Students' Union Full time

    Job description We’re on the lookout for a passionate and organised coordinator to help shape and deliver our programme of events and engagement activities to our 27,000-strong student body. As someone passionate about enriching the lives of students, you will have experience in planning and coordinating impactful events and will support the wider team...

  • Learner Engagement Coordinator

    1 week ago

    Liverpool, United Kingdom Realise Full time

    The Role As a Learner Engagement Coordinator, you will play a pivotal role in recruiting local learners, establishing relationships, and ensuring their active participation in our training provision. Join us in our mission to match the right learner with the right program and make a positive impact together. Whilst we can’t promise that...

  • Events and Engagement Coordinator

    10 hours ago

    Liverpool, United Kingdom John Moores Students' Union Full time

    We’re on the lookout for a passionate and organised coordinator to help shape and deliver our programme of events and engagement activities to our 27,000-strong student body. As someone passionate about enriching the lives of students, you will have experience in planning and coordinating impactful events and will support the wider team to deliver a...

  • Learner Engagement Coordinator

    6 days ago

    Liverpool, United Kingdom Realise UK Full time

    As a Learner Engagement Coordinator, you will play a pivotal role in recruiting local learners, establishing relationships, and ensuring their active participation in our training provision. Join us in our mission to match the right learner with the right program and make a positive impact together. Whilst we can’t promise that every day will be the...

  • Community Engagement Coordinator

    4 weeks ago

    Liverpool, United Kingdom Page Personnel Full time

    Exciting new position !! - Immediate start **About Our Client**: This particular trust is made up of a network of schools and academies spanning across the North West. This is a very exciting role for someone who has relevant experience that could be transferred and utilised to make this role their own, The responsibilities of the community engagement...

  • Client Services Coordinator

    1 month ago

    Liverpool, United Kingdom Alfred H Knight Group Full time

    What is on offer? - __ AHK is looking for a Client Services Coordinator to join our team based in Liverpool. Client Services Coordinators are responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically. Within the operations team, you will handle all client inquiries and communicate with clients in a...

  • Client Services Coordinator

    2 months ago

    Liverpool, United Kingdom Alfred H Knight Group Full time

    **WHAT IS ON OFFER** Alfred H Knight is looking for a Client Services Coordinator to join our team based in Liverpool. Client Services Coordinators are responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically. Within the operations team, you will handle all client inquiries and communicate with...

  • Client Services Coordinator

    1 week ago

    Liverpool, United Kingdom Alfred H Knight Full time

    13/05/24 Client Services Coordinator WHAT IS ON OFFER Alfred H Knight is looking for a Client Services Coordinator to join our team based in Liverpool, UK. You will be responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically. Within the operations team, you will handle all client...

  • Internal Communications and Engagement Executive

    1 month ago

    Liverpool, United Kingdom Page Personnel Full time

    An exciting opportunity to join a well established retailer - Looking for a Group Internal Communications and Engagement Executive **About Our Client**: Our client is a large-scale retail organisation, based in Liverpool, with a reputation for delivering exceptional customer service and high-quality products. They have a robust marketing and agency...

  • Client Services Coordinator

    1 month ago

    Liverpool, United Kingdom Alfred H Knight Group Full time

    **WHAT IS ON OFFER** AHK is looking for a Client Services Coordinator to join our team based in Liverpool. You are responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically. Within the operations team, you will handle all client inquiries and communicate with clients in a professional, accurate and...

  • Group Internal Communications and Engagement

    1 month ago

    Liverpool, United Kingdom Page Personnel - UK Full time

    An exciting opportunity to join a well established retailer - Looking for a Group Internal Communications and Engagement Executive **About Our Client**: Our client is a large-scale retail organisation, based in Liverpool, with a reputation for delivering exceptional customer service and high-quality products. They have a robust marketing and agency...

  • Client Accounts Coordinator

    7 days ago

    Liverpool, United Kingdom Connells Group Full time

    Job Description Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Moreton, Merseyside. Our Client Account Coordinators provide support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations. You will be...

  • Client Accounts Coordinator

    3 days ago

    Liverpool, United Kingdom Connells Group Full time

    Job Description Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Moreton, Merseyside. Our Client Account Coordinators provide support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations. You will be...

  • Engagement Officer

    5 days ago

    Liverpool, United Kingdom NFP People Limited Full time

    Engagement Officer We’re looking for an enthusiastic and motivated Engagement Officer to join the North West Locality Impact team and work on Engagement in the area. **Position**: S1054 Engagement Officer **Location**: Homebased, North West however frequent travel will be required as part of this role **Hours**: Part-time, 21 hours per...

  • Engagement Officer

    5 days ago

    Liverpool, United Kingdom NFP People Limited Full time

    Engagement Officer We're looking for an enthusiastic and motivated Engagement Officer to join the North West Locality Impact team and work on Engagement in the area. Position: S1054 Engagement Officer Location: Homebased, North West however frequent travel will be required as part of this role Hours: Part-time, 21 hours per week **Salary**: Circa...

  • Internal Communications and Engagement Executive

    4 weeks ago

    Liverpool, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is a large-scale retail organisation, based in Liverpool, with a reputation for delivering exceptional customer service and high-quality products. They have a robust marketing and agency department, driving their vision forward. Job Description Duties of the Group Internal Communications and Engagement Executive Develop and...

  • Business Development Manager

    2 weeks ago

    Liverpool, United Kingdom Client Full time

    Business Development Manager (Engineering / Mechanical)£35,000 Base (£70,000 OTE) + Attractive Commission Structure + Hybrid Role + Weekdays only + Vehicle & Fuel AllowanceAre you a Business Development Manager looking to join a rapidly growing engineering business with limitless potential, collaborating with some of the most recognizable companies in...

  • Event Coordinator

    1 week ago

    Liverpool, United Kingdom Membership Bespoke Full time

    Events CoordinatorInternational Membership BodyPermanentSalary £30K – £34K Start date - ASAPOur client a well-recognised professional membership body with a membership body based in the UK and internationally, is currently recruiting for an Events Coordinator. The client, a membership organisation, is dedicated to ensuring that their membership body is...