French Speaking Customer Service Executive
4 months ago
Recruit4staff are proud to be representing their client, an established **Cyber Security Training Business** in their search for a **French Speaking Customer Service Executive** to work in a hybrid role from their offices in **Swansea.**
**For the successful French Speaking Customer Service Executive our client is offering:
- Salary up to £32,000
- Monday to Friday 8.30 - 1700
- Permanent
- Benefits: 25 days holiday + Bank Holidays, Christmas Shutdown (Deductible from Holidays), Volunteer & Charity Days, Pension Scheme, Private Medical Insurance, Macbook & Accessories, iPhone, Travel Expenses when necessary, ongoing training within the industry
**The role - French Speaking Customer Service Executive:
- Responsible for speaking to customers in the French region with regard to their pending and booked courses
- Assisting with queries about courses due to take place
- Take payment for further course bookings
- Manage complaints and solve problems for students currently enrolled on courses
- Ensure an excellent service to existing and new customers
**What our client is looking for in a French Speaking Customer Service Executive**:
- 2+ Years experience in an office based customer service role - **ESSENTIAL**:
- French language skills - written and verbal fluency - **ESSENTIAL**:
- Knowledge of cyber security industry - **DESIREABLE**:
- Previous exposure working a ticketing system - **DESIREABLE**
**Key skills or similar Job titles**: Customer Service Executive, Customer Service Officer, Customer Service Advisor
***
**Commutable From: Cardiff, Newport, Bristol, South West, Swansea**
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
**Job Reference: opp-20064**:
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