Customer Service Team Lead

1 month ago


Swansea, City and County of Swansea, United Kingdom Recruit4staff Full time

Are you a skilled customer service professional looking for a new challenge in an office environment? We are seeking a Customer Service Team Lead to join our team at Recruit4staff. In this role, you will be responsible for managing inbound and outbound enquiries, providing excellent customer service, and working with customers via email and live chat.

We require a candidate with strong European language skills in Italian, Dutch, German, or French, as well as previous customer service experience. As a Technical Support Manager, you will work closely with the support team to ensure all customer inquiries are resolved efficiently and effectively.

The successful candidate will have the following skills and qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Previous customer service experience

We offer a competitive salary of £25,000 - £35,000 per annum, 25 days holiday + Bank Holidays, private medical insurance, and ongoing training. The ideal candidate will be based in Swansea, with commutability from Cardiff and Newport.



  • Swansea, City and County of Swansea, United Kingdom Tesco Partners Full time

    We're looking for a Sales Assistant who can work effectively in our fast-paced store environment. As a key member of our team, you'll have the opportunity to develop new skills, take on new challenges, and contribute to the success of our business.Responsibilities:Bakery Operations: Ensure high-quality baked goods are produced and displayed to meet customer...

  • Retail Team Lead

    3 days ago


    Swansea, City and County of Swansea, United Kingdom Moto Full time

    About the Role:We are seeking an experienced and dynamic Retail Team Lead to join our team at Moto. As a key member of our retail operations, you will be responsible for leading a team of sales associates to deliver exceptional customer service and achieve sales targets.The successful candidate will have previous experience in a supervisory role, with a...


  • Swansea, City and County of Swansea, United Kingdom OneRetail Full time

    We are seeking an experienced Food Service Manager to join our team at OneRetail. In this role, you will be responsible for preparing delicious food to the highest standards, managing our culinary and catering teams, and overseeing the catering operations.As a Food Service Manager, you will have the opportunity to progress your catering career with a company...


  • Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time

    Are you a customer service enthusiast looking for a new role that offers challenges and rewards?About the JobWe are seeking a highly motivated Customer Service Ambassador to join our team in Swansea. As a key member of our team, you will be responsible for providing exceptional customer service, working in event campaigns, and representing our clients in...


  • Swansea, City and County of Swansea, United Kingdom Tesco Partners Full time

    About Our CaféAt Tesco Partners, we welcome customers from all walks of life. As a Café Front of House Team Member, you will play a key role in delivering an exceptional customer experience.We pride ourselves on maintaining high standards of food safety and hygiene. Our café is a place where everyone feels at home, and our friendly team members are always...


  • Swansea, City and County of Swansea, United Kingdom Euro London Appointments Full time

    Job OverviewWe are seeking a highly skilled and multilingual individual to join our EMEA customer support team. As a key member of our international team, you will be responsible for providing exceptional customer service to clients across the region.Key Responsibilities:Respond to customer inquiries via phone and email in a timely and professional...

  • Retail Team Lead

    1 week ago


    Swansea, City and County of Swansea, United Kingdom Tesco Partners Full time

    We are seeking an experienced Retail Team Lead to join our team in Swansea, Mariner Street Express. This is a fantastic opportunity to take your career to the next level and work in a dynamic and fast-paced retail environment.About the RoleThis is a full-time position, working 30 hours per week. Part-time opportunities may be considered. As a permanent...

  • Coffee Team Lead

    2 weeks ago


    Swansea, City and County of Swansea, United Kingdom Costa Coffee Full time

    Are you a passionate coffee enthusiast looking for a challenging role in retail operations? As a Coffee Team Lead at Costa Coffee, you will be responsible for leading our team to deliver exceptional customer experiences and driving sales growth. We offer a competitive salary of £33 per hour, rising to £12.83 with training, as well as a range of benefits...


  • Swansea, City and County of Swansea, United Kingdom Tim Hortons Full time

    Key Responsibilities and QualificationsWe are looking for an experienced Restaurant Manager who can lead a team of staff to deliver exceptional customer service and drive sales growth. Key responsibilities include:Customer Service: Lead by example, treating customers as top priority, and be customer-focused in all areas of restaurant operations.Operations:...


  • Swansea, City and County of Swansea, United Kingdom Moto Full time

    Job DescriptionAs a Supervisor, you will be an integral part of our team, working closely with the store manager to achieve excellent brand standards and customer service. Your role will involve:Leading teams to deliver exceptional resultsMaximising profit through sales growth and cost controlProcessing stock counts and orders efficientlyIn return, we...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Swansea, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...


  • Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time

    **Job Description**We are looking for enthusiastic and driven individuals to join our lively sales and customer service team.As a Sales Assistant, you will be responsible for assisting with event campaigns and providing exceptional customer service to clients.Your duties will include customer service, sales, marketing, promotions, and teamwork.Previous...


  • Swansea, City and County of Swansea, United Kingdom The Recruitment Co Full time

    The Recruitment Co. is seeking a Customer Service Representative to join their clients' team in the Llansamlet area.Estimated Salary: £23,796 per annum.The ideal candidate will have experience within a Customer Service environment and be able to adhere to company script guidelines and KPI targets.Main Responsibilities:Resolve customer queries within an...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £20,000 - £30,000

    In beBee Professionals, we are seeking a skilled Customer Service Representative to join our retail team in Swansea, United Kingdom. As a key member of the team, you will play a crucial role in providing exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Deliver outstanding customer service and build strong...


  • Swansea, City and County of Swansea, United Kingdom Brook Street Full time

    Customer Service RoleWe are seeking an experienced Customer Service Representative to join our team at the Driver & Vehicle Standards Agency. As a key member of our Customer Service Centre Team, you will provide quality support, advice and guidance service to both internal and external customers.Your main duties will include:Handling inbound customer contact...


  • Swansea, City and County of Swansea, United Kingdom The Recruitment Co Full time

    Job Title: Customer Service Representatives">The Recruitment Co. is recruiting for Customer Service Representatives to join our client's team based in the Llansamlet area.Salary: £23,796 per annumHours of Work: Monday to Friday, 40 hours per weekContract: PermanentAbout the Role:We are looking for candidates who can resolve customer queries within an...


  • Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    OverviewWe are seeking a Customer Service Liaison to join our team in Swansea, United Kingdom. This role will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner.Job Description:This is an exciting opportunity to work as a Client Support Specialist with beBee Professionals. You will handle...


  • Swansea, City and County of Swansea, United Kingdom The Recruitment Co Full time

    The Recruitment Co. is seeking highly motivated Customer Service Call Centre Agents to join our clients team in the Llansamlet area of GB.Salary: £25,000 per annumKey responsibilities include:Resolving customer queries within an existing customer base with a focus on sales within service approachMaintaining a high level of customer service in a busy and...


  • Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time

    Customer Service SpecialistWe are seeking a Customer Service Specialist to join our team in central Swansea. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service and sales skills to drive business growth.Job Description:Customer Service: Provide outstanding customer service to clients and customers, responding...