Customer Service Administrator
3 months ago
**Customer Service Administrator - Temp to Perm Contract to Start ASAP**
Location: Halesowen
Hours of Work: 8.30am - 5.30pm - Mon - Fri
**Salary**: £11.50ph
A rapidly growing company is now looking for a customer service advisor to join and contribute to their continued growth. You will join a high-performance team and play an integral role in resolving customer enquiries.
- **Job Duties**:_
- and post-sale enquiries, resolve issues, and provide assistance.
- Problem Solving: Understand customer concerns and proactively identify problems, implement solutions, while demonstrating excellent problem-solving skills to enhance customer satisfaction.
- Product Knowledge: Develop an understanding of our products and delivery services to assist our customers with their enquiries and provide consistent, accurate information.
- Communication Skills: Exhibit outstanding communication skills, both written and verbal, to convey information clearly and professionally.
**Essential skills**:
- Previous experience in a customer service role.
- Strong and positive communication skills and the ability to empathize with customers.
- Problem-solving aptitude and the capacity to think on your feet.
- Excellent organizational skills and attention to detail.
- A positive attitude and a commitment to delivering exceptional customer service.
If this challenging, but highly rewarding role resonates with you, please get in touch.
**Job Types**: Full-time, Temp to perm
Pay: £11.50 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Reference ID: YR22
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