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Customer Service Representative
3 months ago
**Customer Service Advisor - Temp to Perm Contract to Start ASAP**
Location: Halesowen (Centre Court)
Hours of Work: 8.30am - 5.30pm - Mon - Fri plus 1 Saturday per month paid as overtime.
**Salary**: £10.58ph - £11.06ph (£22,000pa - £23,000pa)
Our client are a rapidly growing online retailer of bathroom products and now looking for a new customer service adviser to join their small team.
- **Job Duties will include but not be limited to**:_
- Identify customer requirements and recommends items.
- Assist with online administration.
- Creating and managing product listings on website
Manage sales order for dispatch.
- Plan and arrange delivery for dispatching the orders.
- Monitor the progress of customers order and resolve any delivery issues.
- Arrange collection of return products
- Keep track on customer issues and resolve promptly and professionally.
- Aftersales/Customer Care
- **Skills required**:_
- **Extremely organized and excellent at multitasking**
- Self-motivated
- Reliability
- Enthusiastic
- Attention to detail and work well under pressure.
- Willing to help out with all other tasks and duties
**Job Types**: Full-time, Temp to perm
**Salary**: £22,000.00-£23,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Halesowen: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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