Community Stroke Team Administration Assistant

3 months ago

Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

An exciting opportunity has arisen for an Administration Assistant to join our busy Community Stroke Team based at Stapleford Care Centre, Nottingham.

Care closer to home is becoming integral to the future of the NHS and the Community Health Services (CHS) Division of NottsHC are at the forefront of this exciting journey. Working with our system partners in creating collaborative ways to improve physical health care services, activities and interventions in local communities, which meet the needs of our patients in the places they call home.

We offer various clinical and non-clinical roles, working within supportive teams that encourage us all to work to the best of our abilities to provide the highest quality care.

Being part of an organisation as diverse as NottsHC provides you with great career development opportunities, to be innovative and gives you permission to grow both professionally and personally and really make a difference.

This role requires day-to-day provision of an efficient, comprehensive and confidential secretarial and administrative service to our Integrated Community Stroke Multidisciplinary Team of AHP’s, together you all make the difference.

To carry out and prioritise a variety of administrative and clerical duties and undertake other general office duties (prioritising and generate own work load), which will include:

- Understanding of a range of work procedures and practices, some of which are non routine, which require a base level of theoretical knowledge. This is normally acquired through formal training or equivalent experience.
- To undertake receptionist/telephonist duties, receiving and processing telephone calls, including referrals, which may be urgent, liaising with health professional to correctly process referrals.
- To undertake data inputting duties in line with audit processes to agreed deadlines.

Onsite support will be provided as well as regular supervision.

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

TeamNottsHC

We are looking for an Administration Assistant to join our dedicated Community Stroke Team across the South of Nottinghamshire.

This post will allow the successful applicant the opportunity to work within an integrated multi-disciplinary team who providing therapy to patients referred to the Community Stroke Rehabilitation services, including early support stroke rehabilitation. The multidisciplinary team includes Occupational Therapy, Speech and Language Therapy, Physiotherapy, Neuro-Psychology, Assistant Practitioners and Rehabilitation support workers.

As a band 3 Administration Assistant, you will be expected to act as secretarial and administrative support including, but not limited to:

- To undertake administrative and secretarial work as required by the team.
- Providing cover and support, working as a team.
- To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate.
- To type and compose letters, memoranda and other documentation as required.
- To source and précis information as required.
- Using Microsoft Excel produce reports, graphs and charts as requested.
- Referral Management
- To convene and attend regular meetings as required, producing agendas and accurate minutes, making all necessary arrangements, including the collation of papers and agenda item.
- To service the monthly team meetings.
- Support the LCTM in the collation of monthly sickness action plan documentation for monitoring purposes
- To maintain an efficient filing system including brought forward items to

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