IT Customer Support Executive
4 days ago
**IT Customer Support Executive - Basingstoke, Hampshire**
**Up to £26000 + Training + Overtime + Benefits**
IT Solution Provider established over 25 years ago and with over 200 staff across the UK, are actively looking for a Customer Support Executive to help with the solving of technical and business issues to established customers. This role is non-technicaland is summarised by our client as the glue that acts as the point of contact to new customers resolving problems and ensuring that high standards of delivery are met by different divisions of the business.
- 2 years' experience within a B2B environment, dealing with customers over the phone and demonstrating excellent problem-solving skills and an attention to detail.
- Knowledge of the IT market or similar technical industry would be beneficial, but not essential.
- A proven track record working with multiple customers maintaining strong business partnerships.
- Ability to work in a team environment, engaging with colleagues and showing a positive approach to work including keeping management and any sales or technical function informed of any customer changes/issues.
- Eagerness to learn more about a fast-developing IT Sector.
The Customer Support Executive will receive specific training cover all aspects of the delivery process including the technology our client provides (please note you do not need to be from a technical background).
The position comes with a full benefits package, a flexible approach to work and the opportunity to work in 'The special projects team' working and being financially rewarded, allowing you to develop a host of new business skills.
Keywords - Internal Sales Executive, Customer Sales Executive, Sales Advisor, Technical Sales Advisor, Sales Consultant, Sales Specialist, Customer Service Executive, Sales Support Executive, Account Executive,
Commutable Locations - Basingstoke, Farnham, Fleet, Andover, Winchester, Camberley, Aldershot, Hampshire.
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