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Customer Success Executive

1 month ago

Manchester, United Kingdom Step Ahead Recruitment Ltd Full time

**Customer Success Representative - Recruitment Technology - Manchester - £24-30k basic + 5k commission**

To support continued growth, this well-established recruitment technology business is looking for a **Customer Success Representative.**

The purpose of this role is providing ongoing support to clients. You will be able to build long term relationships, share best practices and minimize churn rates.

**Benefits**:

- Commission
- 23 days holiday + your birthday off
- Career opportunities and progression
- Regular incentives and a commitment to keep it fresh, interesting and fun
- Great team and working culture

**To be considered for the role you will need the following**:

- Previous experience in a customer facing role in Tech or Recruitment
- Experience in building rapport and long-lasting relationships
- Energetic, driven and ambitious nature

**Job role/responsibilities**:

- Building long-lasting relationship with clients
- Sharing best practices of the platform
- Onboarding new clients and ensuring they are knowledgeable about the platform
- Conducting contract renewals

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£30,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Employee discount
- Gym membership
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Manchester, M1 1FR: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: SARCSM

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