Customer Service Coordinator

2 days ago


Dunstable, United Kingdom Response Personnel Full time

**
Customer Service Coordinator
Salary £20,000

Hours: Monday to Friday 09.00 - 17.00

Based Dunstable

Our client is a global company that has been trading for 65 years. We have a vacancy for a Customer Service Coordinator to work for a successful business with ambitious plans for growth.

**Responsibilities: Customer Service Coordinator**
- Take ownership of managing customer queries efficiently ensuring that excellent customer service is delivered at all times
- Scan, check and archive all processed orders for the department
- Accurately process and administrate customer quotations and customer orders assisting the Account Managers with all related queries
- Liaise with key stakeholders regarding product availability and delivery timescales and advise customers to ensure we manage their expectations
- Remain up to date with the current product portfolio
- Take full ownership of customer complaints
- To take ownership of your own development ensuring your Personal Development Log is kept up to date
- To meet your KPI’s in line with objectives set
- Implement outcomes of coaching, feedback and training in line with set objectives
- Ensure errors are kept to a minimum
- Ensure administration duties are completed accurately and within timescale

**Knowledge/Skills/Experience: Customer Service Coordinator**
- Administrative experience, preferably within a customer orientated environment
- Excellent time management skills ensuring a high level of productivity
- IT: Microsoft Office skills namely Excel, Word and Outlook
- Ideally experience in a similar role as Customer Service Coordinator

**Personal Qualities: Customer Service Coordinator**
- Excellent written and spoken English
- Highly organised with attention to detail and a high degree of accuracy
- Ability to work with minimum supervision
- Effective team player
- Diplomatic, excellent listening skills and the ability to build effective relationships with customers
- A positive ‘can do’ attitude displaying behaviours in line with our company core values

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT/Telecoms, Industrial and Technical sectors.

For information on other roles, we have available please call for further details.


  • Customer Services Lead

    7 months ago


    Dunstable, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Services Lead **Salary**: £35,000 - £40,000pa Location: Dunstable Contract: Permanent Hours: Monday to Friday - 8am - 4pm Do you want to work for a well-established and leading organisation? Do you have a strong background in customer services and work well independently? This is an exciting opportunity for a Customer Services...


  • Dunstable, United Kingdom Jackie Wilsher Staff Service Full time

    We are currently recruiting for a growing company who are seeking an experienced customer service administrator to join their core customer service team based in Dunstable. **Major duties & responsibilities**: - Providing excellent customer Service and responding to customer queries. - Checking timed deliveries for Key customers. - Liaising with various...


  • Dunstable, United Kingdom James Stevens Associates Full time

    James Stevens Associates are delighted to be working with one of the most commercial charitable Housing Associations in the UK. With offices based all over London and the surrounding areas (Houghton Regis based) they are keen to appoint a Customer Care Coordinator for their ever growing Customer Service's function (Hybrid Site & remote) If you're...


  • Dunstable, United Kingdom Tate Recruitment Limited Full time

    **Customer Service Administrator** **Dunstable** **£23,000-£24,000 depending on experience, plus commission structure** **Monday-Friday 9am-5pm** Tate are working with a long standing client in Dunstable, supporting with the recruitment of a Sales Administrator / Customer Service Administrator. This is a fantastic opportunity to join a dynamic company...


  • Dunstable, Central Bedfordshire, United Kingdom Getting In Limited Full time

    Administrative Support Specialist OpportunityWe are recruiting an experienced Administrative Support Specialist to join our team.The estimated annual salary for this role is £20,000.About the RoleThe successful candidate will provide administrative support, handle customer inquiries, and maintain accurate records.Provide administrative assistance, including...


  • Dunstable, Central Bedfordshire, United Kingdom Datascope Recruitment Full time

    Job Overview: Datascope Recruitment is excited to offer a unique opportunity for a Scientific Services Coordinator to join our team in Dunstable. As a commercial/customer service member, you will play a critical role in providing integrated laboratory services and products, molecular diagnostics, and biopharmaceuticals manufacturing support. The estimated...

  • Customer Service

    7 months ago


    Dunstable, United Kingdom Iggy Box Limited Full time

    AcroPAD is looking for a self-motivated, customer-centric person to join our growing team. We are looking for someone who works well as part of a small team while focused on providing a first-class customer experience/service and Admin support. We need someone who is a fast learner, professional and can work in a relaxed yet productive environment. As...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are looking for a Support Services Coordinator to join our team at beBee Professionals.Job Summary:The ideal candidate will have experience in supporting individuals with disabilities and a passion for helping others.Key Responsibilities:Provide daily living support and encourage independence.Implement care plans and monitor progress.Organize community...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Dunstable, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Dunstable, United Kingdom Midas Personnel Full time

    Midas Personnel are currently recruiting for a Customer Service Administrator to join a market leading logistics company in Dunstable. In your role as a Customer Service Administrator, you will be working Monday to Friday, 9am - 6pm, with a salary of up to £25,038 per annum. Plus, an attractive holiday package along with other company perks. We know that...


  • Dunstable, Central Bedfordshire, United Kingdom KPI People Full time

    Job Title: Customer Service Representative">About the Role: We are seeking a highly skilled Customer Service Representative to join our successful Aftersales team at KPI People in Dunstable. The ideal candidate will have 12 months motor trade service advisor experience and hold a Full UK driving license.">Salary Information: The basic salary for this role is...


  • Dunstable, United Kingdom Connells Group Full time

    We're seeking **Customer Service Advisors **to join our busy and established team based in our vibrant contact centre in** Dunstable**. This is an excellent opportunity for a motivated and driven individual to kick start their career with Connells Group with the potential to earn an **OTE of £25,000 - £28,000**. You will serve as the primary point of...


  • Dunstable, United Kingdom Connells Group Full time

    We're seeking **Customer Service Representatives **to join our busy and established team based in our vibrant contact centre in** Dunstable**. This is an excellent opportunity for a motivated and driven individual to kick start their career with Connells Group with the potential to earn an **OTE of £25,000 - £28,000**. You will serve as the primary point...


  • Dunstable, United Kingdom Connells Group Full time

    We're seeking **Customer Service Advisors** to join our busy and established team based in our vibrant contact centre in** Dunstable**. This is an excellent opportunity for a motivated and driven individual to kick start their career with Connells Group with the potential to earn an **OTE of £25,000 - £28,000**. You will serve as the primary point of...


  • Dunstable, United Kingdom Tate Recruitment Limited Full time

    **Customer Service Administrator** **Dunstable** **Salary £26k to £30k** Our client is the market leader in their industry, due to growth they have relocated to Dunstable and looking to expand their in house **Customer service** team. Now is an exciting time to be joining a growing company! **Your role as a Customer Service Administrator** - Processing...


  • Dunstable, United Kingdom Response Personnel Ltd Full time

    **Customer Service Representative** On-going temporary contract Hours: Monday to Friday 08.30 - 16.45 & 09.00 - 17.15 £12.89 per hour Working full-time on site for the first 3 months, then hybrid working: 3 days on site and 2 days WFH. We have a great opportunity for a Customer Service Representative to work for a leading global company based in...


  • Dunstable, United Kingdom Response Personnel Ltd Full time

    **Customer Service Representative** On-going temporary contract Hours: Monday to Friday 08.30 - 16.45 & 09.00 - 17.15 £12.89 per hour Working full-time on site for the first 3 months, then hybrid working: 3 days on site and 2 days WFH. We have a great opportunity for a Customer Service Representative to work for a leading global company based in...


  • Dunstable, United Kingdom Response Personnel Ltd Full time

    **Customer Service Representative** On-going temporary contract Hours: Monday to Friday 08.30 - 16.45 & 09.00 - 17.15 £12.89 per hour Working full-time on site for the first 3 months, then hybrid working: 3 days on site and 2 days WFH. We have a great opportunity for a Customer Service Representative to work for a leading global company based in...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflows, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to the...


  • Dunstable, Central Bedfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RolebeBee Professionals in Dunstable is seeking enthusiastic individuals to fill customer-facing positions. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all...